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Abbey - problems with online banking & ATMs

Is anyone else having a problem with Abbey? I need to transfer money from my eSaver account to my current account and online access to bank accounts has been down since yesterday. I tried to do it via the ATM but it tells me that internal transfers between Abbey accounts are not possible. I can't get through on the phone either... so I suspect I'm not the only one. There is no explanation on the website nor a recorded message on telephone banking.

I will have now gone overdrawn because of this (assuming payments from my account are being made as normal) and I'll be annoyed if I end up paying interest as a result. Luckily, I have an agreed overdraft so no payments should be bounced, and I don't need to make any one-off payments in the next few days.
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Comments

  • Hapless_2
    Hapless_2 Posts: 2,619 Forumite
    Yup online is down which is a pain as I need to see if my money went in!
    The "Bloodlust" Clique - Morally equal to all. Member 10
    grocery challenge...Budget £420

    Wk 1 £27.10
    Wk 2 £78.06
    Wk 3 £163.06
    Wk 4
  • Sagaris
    Sagaris Posts: 1,852 Forumite
    Part of the Furniture Combo Breaker Photogenic Debt-free and Proud!
    Yep, same here since yesterday - a real nuisance, I'm slightly paranoid now since we had a few unauthorised transactions on our account a couple of weeks ago so now I check things online most days.
    Just have to wait and see until it comes back online - nice to know we are not alone though!
    :j Almost 2 stones gone! :j
    :heart2: RIP Clio 1.9.93 - 7.4.10 :heart2:
    :p I WILL be tidy, I WILL be tidy! :p
  • Hapless_2
    Hapless_2 Posts: 2,619 Forumite
    has anyone been able to withdrawl money from a cashpoint with a basic account?
    The "Bloodlust" Clique - Morally equal to all. Member 10
    grocery challenge...Budget £420

    Wk 1 £27.10
    Wk 2 £78.06
    Wk 3 £163.06
    Wk 4
  • Sagaris
    Sagaris Posts: 1,852 Forumite
    Part of the Furniture Combo Breaker Photogenic Debt-free and Proud!
    At least when I try and log in now the log in screen tells you there is a problem and to try again later - which is good but means it still isn't fixed.
    At least my card worked today in the supermarket so that's something - it's not totally gone to pot!
    :j Almost 2 stones gone! :j
    :heart2: RIP Clio 1.9.93 - 7.4.10 :heart2:
    :p I WILL be tidy, I WILL be tidy! :p
  • Col.Mastard
    Col.Mastard Posts: 248 Forumite
    For me it's been down since Saturday :confused:

    I thought it my Laptop.
  • Jeannine
    Jeannine Posts: 342 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    But does anyone know what the problem is and when it will be resolved?
  • chmmy
    chmmy Posts: 267 Forumite
    Part of the Furniture Combo Breaker
    Thanks for posting these....I too thought it was just me. Used my card to pay today, worked fine. But havent been able to get onto my account online since maybe Saturday, definitely couldnt yesterday:confused:
  • Hapless_2
    Hapless_2 Posts: 2,619 Forumite
    online is back
    The "Bloodlust" Clique - Morally equal to all. Member 10
    grocery challenge...Budget £420

    Wk 1 £27.10
    Wk 2 £78.06
    Wk 3 £163.06
    Wk 4
  • chmmy
    chmmy Posts: 267 Forumite
    Part of the Furniture Combo Breaker
    Back on for me too!
  • dieselglider
    dieselglider Posts: 175 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Not for my 'er indoors, it's not... :confused:

    Staff at the Abbey branch said their system was down too.

    Pity they can't put a message on the homepage, or log-on page, rather than let you log-in and then say, sorry-unavailable. :mad:
This discussion has been closed.
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