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CDWow
heatherw_01
Posts: 6,921
Ambassador
Just a little rant.
Pre-ordered a PC game from them last month and it arrived today.
Hugely disapointed to find out that it is a Asian version of the game I wanted which says on it that it is illegal to sell it in North America and Europe!
I am hoping that they will send me a correct UK/European version of this game.
I noticed on the site you return items to Cyprus. There is no way I am paying to return this large box when it is their mistake! :mad:
Rant over! I will reply when they reply to my email.
Pre-ordered a PC game from them last month and it arrived today.
Hugely disapointed to find out that it is a Asian version of the game I wanted which says on it that it is illegal to sell it in North America and Europe!
I am hoping that they will send me a correct UK/European version of this game.
I noticed on the site you return items to Cyprus. There is no way I am paying to return this large box when it is their mistake! :mad:
Rant over! I will reply when they reply to my email.
I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
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Comments
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They replied today saying that they only sell Asian versions of this game and that I bought it from an internation supplier so that is ok!
I paid the full uk rrp for an Asian version of this game!
Very angry!!!!I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.0 -
Unfortunately this can happen with a number of CD Wow products, as they are registered in Hong Kong.
I received a R5 DVD of questionable quality but that's the risk you take for the price sometimes. I am pretty selective what I buy from them and unless it's an absolute bargain I'll go elsewhere e.g. Play, DVD Pacific etc.
I'm surprised that you paid full UK RRP for the game though as CD Wow usually are well below RRP.0 -
But the game states it is illegal to ship it here?I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.0 -
If i was you i would email them again saying that you will contact the national newspapers as what they have sent you is illegal. see if they want all the bad publicity..Those we love don't go away,They walk beside us every day,Unseen, unheard, but always near,
Still loved, still missed and very dear
Our thoughts are ever with you,Though you have passed away.And those who loved you dearly,
Are thinking of you today.0 -
It's the copyright owner in whichever Asian countries it is from that would need to take action against CD Wow. The same applies with DVD's and no doubt other commodities. They all turn a blind eye to grey or black global trade as it's probably too difficult to enforce. I think most of their efforts go towards anti-counterfeiting which is probably the most significant problem on their agenda.0
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Whenever I have had a problem with CD Wow goods, they have given me a return address in the UK and refunded postage. Might be worth another try. I always contact them by email.0
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I got a cyprus address to send to which would cost me a fortune to send to
I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.0 -
Although with the new UK postal rates, it might cost a fortune to send it to a UK address too Perhaps you could email the game manufacturer if you get no joy from CDWOW? They might be able to swap your Asian copy for a UK one? 0
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