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6 months half price ntl tv package - existing customers only!

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Official Insert:

A good chat forum spot. If you're already on the NTL base pack and want to upgrade to the family pack it's possible to get it for £9.75 (half price) for the first six months. Yet MoneySavers below that are already on the family pack have reported making a call and getting their pack price reduced. It's worth a try! There's more info on the NTL site

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Check out the half price ntl family package - £9.75 for 6 months then £19.50 for the remaining 6 months. For existing customers only, so if you're paying full price, you might as well renew your contract and get 6 months half price, I did!
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Comments

  • bubbles_2
    bubbles_2 Posts: 478 Forumite
    im confused fait .. if its foe existing customers only, why do you have to renew your contract.. ive already got this package aswell so will it apply to me?
  • shanta
    shanta Posts: 193 Forumite
    They will not do it automatically for you. Its on offer to existing customers who upgrade to the family pack from the base pack. If you are already on the family pack its tough, you will still be charged full price. You need to ring CS and point out that you are not happy with this and can you have it at the offer price. I did and they were happy to drop the price. Be forceful with them but polite.
  • Spot on Shanta - I saw the offer on their site, called up and the girl didn't have a clue about what I was talking about. After she looked it up on the internet, she processed it straight away! Basically a £60 saving. Hope this helps a lot of people, I've done it and so has my sister - really silly that it's not made obvious on ntl's site.
    :)
  • irchy_mum
    irchy_mum Posts: 297 Forumite
    Have just phoned NTL and the sales man said couldn't do the £9.75 for 6 months as I already had the family pack on contract (for £30.50pm) BUT would reduce my phone bill by £8.50pm from now on.

    Worth a phone call methinks-thanks to OP.

    Jo x:A
    Now what to do with that £8.50....................
    Jo x:A
  • I have been with NTL for over 3 years using Broadband, telephone & TV package. After seeing programme on BBC2 phoned up NTL and said I wanted to cancel as it was too expensive. Got £10 month discount for having all 3 packages, 1/2 price on broadband for 6 months and 1/2 price on my TV Family package - halved my monthly bill saving nearly £40 month. After 6 months will phone them again.:T
  • eilz
    eilz Posts: 354 Forumite
    Part of the Furniture
    I only have broadband with NTL no phone line or tv package, and up for renewal next month, can I get the £9 for 6month deal?
  • bigmig
    bigmig Posts: 33 Forumite
    Hi Everyone,

    Things sounds great but i don't fully understand.

    I am on the TV/phone/broadband £30.50 per month package. I was thinking of upgrading my TV package, is there any potential saving for me with this?
    Thanks to all.
  • fuzzgun19
    fuzzgun19 Posts: 7,767 Forumite
    Part of the Furniture 1,000 Posts
    YAY! Just called NTL, and said i had seen the offer online and could I take it up. The operator asked what the ad says, and I told him it says '*Offer open to existing customers only'.

    He put me on hold for a minute then came back and said that was fine!
    So i have Half price family bundle for the next 6 months!!

    Thanks MSE!!
    I Hate Jobsworths!!!
  • hushpuppy
    hushpuppy Posts: 169 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Phoned, got straight through, checked what I had, (Family Pack), asked can I take advantage of your half price offer for existing customers, she said yes, all done in under a minute!!!!!!!!

    Well done NTL, (for a change!)

    Well done Fait acompli!
    Life is not a journey to the grave with the intention of arriving safely in a pretty and well preserved body,

    but rather to skid in sideways, thoroughly used up, totally worn out and loudly proclaiming ..... wow what a Ride!
  • wadewade
    wadewade Posts: 735 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Does this apply to TELEWEST customers as well?
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