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EA wont let buyer have the HIP

RacyRed
Posts: 4,930 Forumite

I'm a buyer. I know HIPS have their limits, but I like to see them.
This weekend I asked for full details and the HIP on a property I was very interested in. The EA phoned and quite forcefully told me that HIPs are not sent to buyers and are only available to view in their offices. What a load of absolute rubbish!
That property is off my shortlist because I have no confidence at all in the ablities of the EA.
But poor sellers! Would you let them know what their EA is doing?
This weekend I asked for full details and the HIP on a property I was very interested in. The EA phoned and quite forcefully told me that HIPs are not sent to buyers and are only available to view in their offices. What a load of absolute rubbish!
That property is off my shortlist because I have no confidence at all in the ablities of the EA.
But poor sellers! Would you let them know what their EA is doing?
My first reply was witty and intellectual but I lost it so you got this one instead 
Proud to be a chic shopper
:cool:

Proud to be a chic shopper
:cool:
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Comments
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Yes.
Actually the EA is (legally) right. They must make them available at their offices, or can send out a paper copy(for a reasonable admin charge).
but most good EAs will willingly send them out soft copy (which after all costs them nothing. It helps the sales process so is in their interests! Tell the seller.0 -
I would definitely tell the buyers. As a seller I would want prospective purchasers to have access to my HIP and would be very cross if I thought this was not being allowed. As a potential buyer I have requested 7 HIPs so far and have always been emailed the HIP or link to the HIP within 24 hours. I must say though I suspect most people don't bother looking at them as I always get the impression the EAs are quite taken aback that I should want to look at it! Personally, sad as I am, I find them quite interesting!!:)What you lose on the swings you gain on the roundabouts :j0
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I would definitely tell the buyers...............Sorry meant tell the sellers!!:rotfl:What you lose on the swings you gain on the roundabouts :j0
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The EA does not have to send you a copy of the HIP. The EA can send you an electronic copy if they wish to but there is no legal right for you to see the HIP unless you are in the process of buying the property.
You can request a hard copy of the HIP, however, the EA has the right to charge reasonable coping and postage costs.
I know this is pedantic but the title of this thread is a little misleading......you aren't the buyer of the property yet.
No need to tell the seller, the EA has done nothing wrong.My home is usually the House Buying, Renting and Selling Forum where I can be found trying to (sometimes unsucessfully) prove that not all Estate Agents are crooks. With 20 years experience of Sales/Lettings and having bought and sold many of my own properties I've usually got something to sayIgnore......check!0 -
MissMotivation wrote: »The EA does not have to send you a copy of the HIP. The EA can send you an electronic copy if they wish to but there is no legal right for you to see the HIP unless you are in the process of buying the property.
You can request a hard copy of the HIP, however, the EA has the right to charge reasonable coping and postage costs.
I know this is pedantic but the title of this thread is a little misleading......you aren't the buyer of the property yet.
No need to tell the seller, the EA has done nothing wrong.
Technically, perhaps, but putting off buyers in this market? That behaviour is hardly in the interests of their clients is it?
When exactly does the process of buying a property start? I certainly wouldn't make an offer without seeing the HIP first. This was one of my top 3 properties.
When selling, if my EA had been so unaccomodating to potential buyers I'd have taken the property away from them in an instant!
2 of the HIPs I've seen so far have proved very, very interesting indeed, highlighting multiple problems with purity of the water supply in one area and enabling me to identify a seller as having been recently convicted of murdering his wife (serving a life sentence appears to complicate the property issue quite a lot!).My first reply was witty and intellectual but I lost it so you got this one instead
Proud to be a chic shopper
:cool:0 -
Couldn't you go and read it in the EA office? That is probably what I would do if I wanted to read one. If there is anything that interests you/you want to investigate further then you could always ask for a copy of the relevant pages which they may be more willing to do for you?
Might be dumb but how can you assertain a house belongs to a convicted murderer from the HIP? Was it from their name or something??0 -
Taken from the .gov.uk site http://www.direct.gov.uk/en/HomeAndCommunity/BuyingAndSellingYourHome/Homeinformationpacks/DG_171800
Before HIPs were introduced, buyers usually had to wait until after they had made a formal offer before they saw essential information on the property. As a buyer, you would usually have to apply for and pay for this information yourself. The HIP gives you a chance to see these important documents free of charge before you make an offer. Once you are interested in a property, you should ask to see the Home Information Pack.
Just ask whoever is advertising the property for sale for a copy of the HIP. This is usually an estate agent, but could be another business or individual.
They must give you a copy of the HIP free of charge if you ask for it. However, they may make a reasonable charge to cover the costs of copying and posting it.
You should get your copy of the HIP within 14 days of the request being made.
What can you do if a HIP/EPC isn't provided?
Sellers or their agents have to provide the pack within 14 days of a request from a buyer. A seller can refuse to provide a copy in limited cases. This is usually when a seller believes that the person making the request:- couldn't afford the property
- isn't really interested in buying the property
- isn't a person who the seller would wish to sell the property to (but this doesn't allow them to unlawfully discriminate against someone)
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I had a phone call from an estate agent last Friday about a property that had been sold, but was -re-available and supposedly going to repossession 9th March. I asked him to send me the hip electronically, but he said he only had the hip hard copy and I would have to travel to his office to view same hip. About 20 miles - I didn't bother taking it any further.
Something completely different, I viewed a different property on Saturday which I could be interested in, and the Estate Agent hasn't even bothered phoning me for feedback - their a load of wasters - sorry, but they are
Edit- EA has phoned for feedback & is emailing the hip over. EDIT AGAIN - No hes not. He wants me to go to his office to look at HIP. Not gonna happen0 -
Couldn't you go and read it in the EA office? That is probably what I would do if I wanted to read one. If there is anything that interests you/you want to investigate further then you could always ask for a copy of the relevant pages which they may be more willing to do for you?
Yes, I could go and read the HIP in the EA office, but my time is currently taken up with hunting and viewing and I've no intention of wasting it to accomodate unhelpful estate agents.
This is the homeBUYERS information pack, I requested soft copies and cannot see why there should be any problem in supplying them.
Might be dumb but how can you assertain a house belongs to a convicted murderer from the HIP? Was it from their name or something??
There were some strange quirks in the HIP which made me look a lot closer at the entire document; the name (and google) provided the additional information I needed.My first reply was witty and intellectual but I lost it so you got this one instead
Proud to be a chic shopper
:cool:0
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