Free Sky+ for existing customers

MKS · 15 May 2009 at 12:04PM

Originally Posted by sdd7677

speak with sky people 08442 411 411 and with option go to "cancellation team" and tell them virgin offering the same kind of system for very less along with recording service, so I want to cancel my subscription, what are my options?? with the pause and big sigh also let them know that you love sky tv and don't want to miss many of programme available to sky only but your work timing don't allow you to watch your favourtie programme anymore and that's why I am thinking of switchover to virgin.....generally they will offer you something...if they don't try again in a day or two(most of the time it depend of the customer service person to offer you something...if you don't get it for the first time, don't dishearten) i did try couple of time and I got it for £45-£30 for box and £15 for installtion(i am with them since a year only)...BEST LUCK !!!:beer:

Have been a Sky customer for over 10 years and have tried numerous times to get Sky+ for £49/Free to no avail. I followed the OP's advice this morning and am having it installed on Tuesday, free new box and free installation. :T

amanda27_2 · 15 May 2009 at 2:26PM

i've just called sky to cancel and i am having a sky+ box fitted on tuesday free of charge thanks for the advise keep rocking:T

TBeckett100 · 15 May 2009 at 5:19PM

20% off for 9 months if you have sky plus and you want to save a few £££'s.

CHARMEDFEE · 15 May 2009 at 5:28PM

i have been a loyal customer of sky for years and i cant afford to buy a new sky+ at this time but they wont give me one on a deal but new customers do why do they do this?

mirrorimage0 · 15 May 2009 at 6:53PM

i just rang and spoke to them and they gave me the sky plus box and insatallation all for £30 one off payment, thanks op

rushmoor · 15 May 2009 at 9:32PM

I just called Sky and told them I wanted to cancel because my Sky box is playing up (which is true), and the subscription is too expensive. They gave me a Sky + box for free (although £30 installation charge) and 20% off my bill for the next 9 months (which will save me £37.80) :j

squash72_2 · 15 May 2009 at 9:45PM

ooo - that sounds great!

I am too nervous to do it

- we actually want a sky+ in another room upstairs, (stop all the shouting and arguing between the darling cherubs)

but not sure what to complain about - apart from the obvious cost!!

any ideas please?

thank you

Squashy

MKS · 16 May 2009 at 11:46AM

There was absolutely no shouting etc be friendly. Reason? Virgin have phoned and offered it free, explain that they are targeting your area, cost etc. If you fail, ring back later as you'll probably get a different operator and it is def WHO you get. Good luck!

Beatlefan · 17 May 2009 at 12:36AM

It does work. I did this a few months ago after reading tips on MSE and got a free box and £15 installation. Brilliant!

I was just honest with them (needing to tighten my wallet after a period of illness; work involves travel, so don't always get to see my favourite programmes; and had received mailers from BT re their home hub). Plus I said my existing box was playing up, which it was.

Make sure you're polite and you're more likely to get a better deal.

Also don't feel you have to go ahead and cancel to save face if they say no. I just said I wanted to talk to them cos I was thinking of cancelling. If they'd said no, I would have just said: ok, I'll think about it and come back to you. Can't be doing with missing the finales of Lost and 24 at the moment!!!

As others have said, leave it a few days and try again. Martin's article on this seems to suggest Tuesdays are a good day to ring, I believe.

Good luck, it's about time they passed some of these deals onto existing customers as well as new ones!! :rolleyes:

Umarkhan_2 · 17 May 2009 at 1:56PM

Im soo happy, i just treid it. i rang them up and asked to cancel and once they realised that i was a customer for over 9 years they were desperate to keep me. and as i only had the normal Sky box i asked for un upgrade to sky plus and after some negotiating the customer service guy offered a Sky plus box for Free, and all i have to pay is the £30 instilation fee.

I am more then happy with the result, thanks every one and for anyone else looking to do the same, Good Luck

Hornet75 · 17 May 2009 at 3:20PM

I have also just called them and said my box was old and I had looked into Virgin media that was chepaer only without sky Sports channels, with free install etc, but that I had no money to pay for a replacement box. The guy offered me a FREE UPGRADE to Sky Plus box and all I have paid is £30 install. Excellent - well worth a call!

Free Sky+ for existing customers

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