Add your feedback on Mobile Recycler Banana Green

Former_MSE_Archna · 24 March 2009 at 3:34PM

This is a feedback thread on old mobile buying firm

Fonebak (previously Banana Green)

Please share your experience with other MoneySavers. Click reply to take part

Was it fast and efficient?
Did you get your cash promptly?
Did you have any problems?
Did it pay what it said it would?

The feedback comes as part of the

Mobile selling checker comparison tool

apache999 · 26 March 2009 at 9:08AM

I have been using BananaGreen for months now, probably 20 transactions in all (using phones from myself and family etc).
The payment is always quick and for the correct value.
I think one of the benefits is that unlike all the others out there, they also include Apple iPods - I have recycled a couple of old Nano's.

Can't heap enough praise on BananaGreen and I'm sticking with them

:T

[Deleted User] · 16 April 2009 at 11:34AM

BananaGreen are excellent. Used them for a few things now and they are always really prompt.

lizclassic54 · 19 May 2009 at 9:19AM

I am having trouble getting my £6
I sent the phone in the plastic bag they sent me about 5 weeks ago. Called and left messages and no response. Pretty poor service!

wickedferret · 3 June 2009 at 4:58PM

I'm having trouble getting my £12 for my apple mini ipod i sent three months ago. Ive sent several emails but no reply.

stokefan · 1 July 2009 at 10:12AM

sent my phone on 19th got dealt with on 25 june, said cheque sent on 25 june yet i still aint recieved it, what do i do

batman_3 · 1 July 2009 at 2:53PM

Just rang them this morning and a women answered. She was not an employee but worked for another company who shared the same building. She said that the guy was away on holiday.

Is this a one man band ?

kingofherts · 1 July 2009 at 2:55PM

Bananagreen are a trading name of Total Repair Solutions Ltd, who are a main repair centre for all manufacturers, they carry out warranty repairs and inspections. I used them once for a mobile recycle, cheque was with me 5 days after posting phone, prob quickest turnaround i have ever had

batman_3 · 1 July 2009 at 3:04PM

kingofherts wrote: »

Bananagreen are a trading name of Total Repair Solutions Ltd, who are a main repair centre for all manufacturers, they carry out warranty repairs and inspections. I used them once for a mobile recycle, cheque was with me 5 days after posting phone, prob quickest turnaround i have ever had

Thanks for that info, gives me more confidence in using them. I have used mazumamobile.com, who in the 4 times I have used them have been super fast.

However they dropped their prices today and Bananagreen now offer the best price for a few phones I have left.

rev_henry · 3 July 2009 at 5:15PM

I sent my old N95 to these people a few weeks ago. Sent it special delivery to be on the safe side, and received the £105 cheque in the post as promised. Fine company, did exactly what it said on the tin.

zipman23 · 5 July 2009 at 11:15PM

This probably won't be posted in the right place but my n95 was "officially" classed as being water-damaged by T-Mobile. I disputed this so they sent me a pretty little picture showing me the inside of my phone with a big red circle on it (I assumed that was the supposed water damaged part).

Anyway, I let my girlfriends sister use it while she was getting her phone repaired and so far she's had it about 6 weeks now due to a couple of problems with hers and it has worked perfectly for her whereas it used to go mental for me and cut calls off, delete stuff, refuse to work etc.

If I were to send it to one of these sites that buy old phones, and they say it IS water-damaged thus offering me a much lower price for it, do I have the right to say I don't want to sell it to them even though it would be in their possession?

Any help is appreciated.

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