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MONEY MORAL DILEMMA. Would you keep a mistaken 'double refund'?

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Here's this week's hypothetical situation for you to cogitate on:
Would you keep a mistaken 'double refund'?

Having bought a £140 dress/suit in the sales at half price, you take it home and find some dodgy stitching. The store gives you a refund without quibbling, but when leaving the shopping centre, you notice the machine's automatically refunded the FULL price, twice what you paid. Would you go back to the shop and tell them, or keep schtum?
Click reply to have your say

Previous MMDs:
Would you pay Brian the Builder in cash?
Do you break the no Christmas present pact?

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Comments

  • For £70, yes I would (but if it was just 70p and the queue was long, then I don't bother, or if the staff has been super rude, than I probably won't bother).

    Sometimes back, I bought 3 packs of nappy and the cashier only charged for 1, and I walked all the way back in to pay for the other 2.
  • I would go back and tell them about their mistake.
    Be nice, life is too short to be anything else.
  • radaas
    radaas Posts: 92 Forumite
    Part of the Furniture Combo Breaker
    Nope, I wouldn't if they overcharged me would they give it back if i was none the wiser
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  • MrsE_2
    MrsE_2 Posts: 24,162 Forumite
    10,000 Posts Combo Breaker
    No I wouldn't & I will tell you why.

    Bought DH a pack of socks for his xmas stocking.

    Picked up the wrong size, he's a 12 (yeti!).

    Anyway, back goes I to M&S last week, they are half price now in the sale, so I said OK I will have the same ones but in the bigger size. They didn't have ANY of the other ones in any size.

    So I had to take my £5 credit & put another £5 to it, to get virtually the same pack of socks!!!!!!

    The difference, 1 pack had cotton rich wrote on the front one didn't.

    Only myself to blame as I should have made sure I kept the reciept, but with barcodes M&S know when they were sold I bet!!!!!!
  • soco1
    soco1 Posts: 496 Forumite
    Part of the Furniture 100 Posts
    No chance! Their staff should be trained to recognise the receipt shows the original sale at half price.
    As Ducky said, I doubt they'd come running after us if they spotted a mistake in our favour.

    Incidentally Tesco are (or recently were) selling their energy saving lightsbulbs on a BOGOF. I managed to pick up ones with the wrong fitting so had to go and change them. As I was doing other shopping too the lady said she'd just refund them and then I could just buy the right ones with my shopping. Both refunded at full price instead of at the BOGOF price and then rebought on the BOGOF so effectively got them for nothing! Fantastic!
  • i wouldnt!! Easy decision. Unless they asked for it back i wouldnt bother.

    if they noticed they charged me twice and \i dodnt notice would they tell me?
  • I would give it back.

    The butcher overpaid my change a couple of weeks ago and when I said:'Excuse me, I think you've made a mistake,' he ranted on at me saying that he hadn't.

    When I finally got a word in to explain that I was trying to give him money back, I've never seen such embarrassment.

    It was worth giving the money back just for the laugh.

    If it had been a big corporation and it was £70 - I'd give it to charity.
  • pineapple
    pineapple Posts: 6,934 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I would - so long as the store was convenient to get to. I recently went back into a store to pay for a bottle of nail varnish that had stayed in the trolley and not gone through the check out. People in the queue thought I was mad! So it was the assistants mistake - we are all human and make mistakes. The issue is, mistakes like this are sometimes found and traced back to the staff who were on the till. I wouldn't want them to get into trouble for losing cash or even worse - being suspected of dodgy dealings.
    That said I once found out I had not been charged for something which I had bought amongst several other items and I didn't go back. So perhaps I am turning virtuous in my old age...
  • Dorrie
    Dorrie Posts: 66 Forumite
    Part of the Furniture Combo Breaker
    Yes, would take the excess money back. You are fully aware that it isn't yours and keeping it is the same as stealing. Have said the same thing on here many times!
  • I always check receipts at point of sale and query any discrepancies. If customers receive refunds to which they are not entitled, somewhere along the line somebody is being cheated. This is not an honest way of saving money.
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