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BT Basic Line Rental: Get a landline for £4.50/month

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What's this about?

BT has recently launched a new social tariff, BT Basic, aimed at cutting the costs for those on certain benefits. It costs £4.50/month (compared to the usual £10.50/month line rental). This gives you line rental and includes £1.50 worth of calls each month. If you're eligible this can be a serious saving.

This tariff will eventually replace its Light User and In Contact Plus schemes.

Who's eligible?

To be eligible you must get one of the following benefits:
  • Income Support
  • Income-based Jobseekers Allowance
  • Guaranteed Pensions Credit
You needn't be an existing BT customer but if you don't have a BT landline you may have to pay to get one installed.

The cost of calls...

Calls outside the £1.50 allowance (which doesn't roll over each quarter), are charged at 10p/min plus 3p/call connection fee so on the surface it's only worth it for people who make limited calls from their landline.

You can get details of how close you are to your call allowance by ringing 0800 44 3311 or viewing your bill online. For full info on override providers and how they work read the Cheapest Home Phones article.

Exceptions to the eligibility criteria

There are also a few exemptions even if you do get the above benefits. If you have one of the following you won't be able to get it:
  • A phone service provided by another company (either directly or not directly).
  • An Integrated Services Digital Network (ISDN) - this is a phone network system that digitally transmits voice, text and images.
  • A business, temporary or payphone line.
  • Any of the inclusive Calling Plans, "Friends & Family", "Mobile Saver" or "International Saver".
  • BT Pay&Call, a "pay as you go" service where you pay for your phone service as you use it.
  • A phone line that doesn't let you make calls (it only lets you receive them) or one that you only use for a burglar alarm (this does not apply to lifeline alarms or monitoring systems).
  • More than one phone line - whether these are at the same or different addresses. (Unless you're registered as disabled or suffering from a long term illness).
Broadband & override providers

You are allowed broadband with this line rental, unlike BT's older social tariffs. However you can't use override providers with it.

How to apply


You may already have been contacted about BT Basic; if not the named account holder can ring 0800 783 1675 and request an application form. You'll be told within one month if you have been accepted or not.

Update Note 27 Oct 08

Some MoneySaver not on BT have reported getting a similar deal to this from their provider. Simply call up your provider, mention the BT Basic details and see if it will price match. Click reply ro report your successes below.


Related Articles: Cheapest Home Phones, Calling Mobiles Cheaply, Cheapest Broadband

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Comments

  • My mum a pensioner just had her phone installed and cost her almost £140 I carried on as there was a line in the house, but they would have none of it, I'm ringing up tomorrow for an application form.
  • Netizen
    Netizen Posts: 36 Forumite
    This will be very interesting to my pensioner parents! One question though, does this tariff allow them to keep ADSL on the line?
  • Beate
    Beate Posts: 3,522 Forumite
    Part of the Furniture Combo Breaker
    What if someone who isn't on benefits lives with someone on benefits, but is the account holder - can the account be transferred in the name of the person on benefits, and can the whole household be put on that tariff then?
    Reclaimed thanks to this site:
    £175 Abbey Mortgage Repayment Fee, £170.03 Capital One Bank Charges £418.07 Lloyds TSB Bank Charges, £2,671.55 Mis-sold Endowment Policy, all for OH
  • jhp
    jhp Posts: 2,342 Forumite
    MSE Archna.

    1. You would not be able to avail yourself of the BT £29.99 connection offer because this this Special Offer is only available to eligible residential customers between 1st October 2008 and 31st December 2008 (inclusive) who agree to take Unlimited Weekend Plan, Unlimited Evening & Weekend Plan, or Unlimited Anytime Plan for a minimum period of 18 months.

    2. Surely if you use an override provider you dont qualify.On the grounds you are using a phone service indirectly provided by another supplier.
  • They 'helpfully' don't mention broadband (ADSL) in their FAQ at all. Probably don't allow us poor people to access such luxuries at reduced prices, as who'd need that? ;-)
    £4.50 + £7.50 = £12PCM for a BT phone line and O2 broadband? Virgin Media might just have to take their Indian call centre, script-reading tech support and over-subscribed services back then...
  • Netizen
    Netizen Posts: 36 Forumite
    That's the combination I'm hoping would be possible, but it's almost too good to be true. They'd never use the BT line at all in that case, a semi-regular £10 O2 topup lasts them months.
  • mike3000
    mike3000 Posts: 25 Forumite
    Part of the Furniture Combo Breaker
    Well if they can do it for people on benefits, why cant they offer it to everyone ?
  • hmc
    hmc Posts: 2,483 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    morning
    well i just rang them
    broadband no problem,but the fact i go through primus and 1899 is lol

    so i dont know if its worth switching as its 10 a minute with bt basic after your free £1.50
    that would soon mount up

    hmm dont know what to do

    anyone else think its worth changeing
  • weaver33
    weaver33 Posts: 94 Forumite
    Well...if you call your family for a chat once a week say for 1 hour...

    That's 60 mins x 10p = £6.00:eek:

    Doesn't take many weekly calls to yer mum before you've exceeded the BT option 1 £11.50 pcm fee eh?

    But...if you hardly ever use your landline...Go For It!:j
  • hmc
    hmc Posts: 2,483 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    hmm
    at the mo i pay 10.50 line rental(sometimes increased to cover caller display) barely £1 a quater to primus
    and around £5 a quater to 1899

    i quite like kmowing i can sit on phone for just 5p conection
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