Boost Your Airmiles Discussion Area

CraveBargains wrote: »

I haven't read all your lengthy post but i thought it might be relevant to let you know that BA no longer operate the flights to the Scottish Islands. They are now operated by Flybe.

I don't see how this is at all relevant when Airmiles (unlike BA Miles - https://www.themileagecompany.com's other loyalty miles operation) also offers flights on a large number of other airlines, including FlyBe, and especially given that the https://www.airmiles.co.uk prominently shows Kirkwall, Sumburgh, Stornoway, Islay and Tiree as being available destinations for a Zone 1 fare in its map that you can travel to for 750 Air Miles.

Also in reality the flights are actually operated, as they always have been, by Loganair and the decision to swap the flight sales and plane branding to FlyBe instead of BA is purely a marketing based one. Also if you ask to travel to any of these destinations on the Air Miles website it offers you cash fares to these destinations with no problem on two BA flight numbers (one to Ediburgh, Glasgow, Inverness or Aberdeen from a London Airport and then from the Scottish mainland aiport to the final Scottish Isle destination). Now the second BA flight number is clearly a codeshare flight number on the Loganair flight but as BA still have these codeshare seats on these flights (even though the planes are no longer branded as BA and the cabin crew do not wear BA uniforms anymore) they should have no trouble at all in also offering some Air Miles seats.

I didn't ask for Air Miles to list these five Scottish island airports as destinations on their Zone 1 map. It was their decision to do so so I expect them to be available instead of not available (as they actually are) to all five airports - all year long.

phil7445 wrote: »

NonGeographicalMan what a pathetic rant! You have committed the major way of losing any respect from a company by insulting them. Do you really think the senior people you emailed will actually read the emails? No. Their PAs will and will probably forward them onto a customer services manager.

Why should I not insult them when they have tried to quite deliberately steal my miles collected over 21 years by the worst kind of O'Learyesque tactics and have introduced more and more absurd restrictions to the scheme - for instance no One Way Flights, a rule purposely designed to make redeeming miles as hard as possible (most of us would be perfectly happy to fly Air Miles in one direction and then on a cheap Ryanair or Easyjet flight in the other if there was no Miles availability in that direction). If they did not have contempt for their customers in the first place then they would not have thought they could get away with stealing the Miles of anyone who has stopped collecting them in the last year or two due to them making continuing to collect the Miles ever less attractive.

These senior people often read the emails they receive from customers but when they are a super large carborundum ground outfit like BA (as Air Miles actually is) then they will only allow the official reply to come from customer services (after they have read it and corrected any comments written by customer services they do not agree with). I have had personal emails and phone calls back from the CEO of several large companies including BT. Writing an email to board directors usually has a lot more point to it than sending it only to the lobotomised corporate robots who work in customer relations/customers services as you would prefer me to. Also not all of the people I wrote to will even have a PA, although the CEO obviously will.

You seem utterly hypocritical by saying to me that I have insulted Air Miles (who previously insulted me through their crooked and dishonest actions of O'Learyesque proportions) while then deliberately insulting me by accusing me of a "pathetic rant".

I would strongly suspect from your hurt and wounded tone that I actually managed to score a rather successful direct hit on Air Miles and that you are probably one of those senior Air Miles executives who were in the receipient list in my email.;)

emmar wrote: »

I've just logged into my joint airmiles account (with other half) and neither of us received the original miles for opening our current accounts. Anyone know who i should phone at LLoyds TSB to get this sorted?? And am i right it was 250 miles for opening the account and an additional 500 is you transferred £1500 in the first 3 months.?? I never got round to transferring the money in time, anyone put the money in after the deadline and still get the miles???

As you have discovered Air Miles has numerous rules designed to cheat collectors out of the Miles and free flights they thought they would be gettting.

Welcome to the true face of Air Miles....................

woZa wrote: »

You make me laugh. You have a real bee in your bonnet about them don't you! Ever occurred to you that they might have made a mistake?!

So trying to steal all the miles of customers not adding any new Air Miles to their account recently who have collected more than 500 miles was a mistake was it. And stopping One Way flights when they split with BA Miles was another "mistake" I suppose. And advertising flights to Stornoroway, Kirkwall, Sumburgh, Tiree and Islay for a Zone 1 fare on their Zone 1 destinations map but having no availability ever for miles and only for cash fares is just another little mistake I suppose?

If I make a little mistake with my MOT or my Tax Return or my speed on the road I end up with a bloody big fine to remind me not to forget again. But if a corporate marketing director makes a "mistake" he grins and pushes off to another job with an even higher six digit salary elsewhere were the same "mistakes" that customers receive no compensation for are once again made.:mad:

NonGeographicalMan There is a difference between a company changing the rules (Airmiles) and being rude (you!) and no I don't work for them, but I do know that being rude will not get you very far in life.