The Mobile Outlet

Please advise, I received an email from Mobile outlet over 2 months ago about payment to my account within 28 days for cash back 2.

Despite my numerous emails and communication with Mobile outlet I have had no luck.

1. Cashback 2: Breach of contract for cash back late payment (28days)?

Also during this time I sent off my third cashback within 15 days by recorded delivery. I checked with royal mail and they say they received it in 26 days and this delay was because of back log due to strike.

I have proof of delivery stating I sent within 15 days. Please advise my position;

2. Cash Back 3: No emails or communication whatsoever How should I proceed with this one?

3. Is it advisable to send one letter for both cash back or do it separately?

Please advise q's 1,2 and 3.

Jeez.....been off here for a few days and all hell breaks loose

Looks like we're turning full circle with this thread, especially since the new (un)improved t & c's have been brought out.

A WORD OF ADVICE FOR ANY NEW/RELATIVELY NEW POSTERS ON THIS THREAD. IT HAS BEEN GOING FOR SO LONG NOW, VIRTUALLY EVERY CIRCUMSTANCE HAS BEEN COVERED. PLEASE DO READ BACK THROUGH IT, ESPECIALLY THE FIRST PAGE. IT DOES CONTAIN EXTREMELY USEFUL INFORMATION COVERING EVERY ASPECT OF THE CASHBACK PROCESS AND HOW TO DO IT, WHAT TO DO WHEN THINGS GO WRONG, AND HOW TO CLAIM VIA MCOL IF IT ALL GOES T*TS-UP. 60-ODD PAGES MAY SEEM LIKE A LOT, AND SOME OF THE, AHEM, OFF-TOPIC ARGUMENTS HAVE BEEN A PAIN, BUT IT IS ALL GOOD STUFF.

I'd just like to say, now my time is coming to an end, to all the peeps who've been around this thread over the last year: THANKS GUYS !! We've had some laughs, helped each other out, and as always been a source of inspiration to each other.

A special mention goes out to the Class of Autumn 2006 - kltpz&*^%$%, Brenda, mar< et al.....almost there now guys (except Brenda, who has pipped me to the post but started her contract just before me anyway )

..and thesaint, of course, whose dry wit and sometimes harsh look at reality has remained a rock amidst the storm that has been TMO cashbacks....good on yer, mate

GunJack - nearly...almost....just a smidgin' to...not quite....teetering on the brink of....THE END !!!!!!


p.s. - see my last post on the 3 retentions thread - no more cb for me for a loooong while :j

Good news.

You don't need to start enforcement proceedings just yet - the court will send them the judgement, together with an order to pay you.

If you want to have the greatest satisfaction from winning this judgement, then allow them 28 days to pay you from the date of the judgement before you start enforcement proceedings. If a ccj is paid in full within 28 days of the judgement, then the ccj doesn't get registered. But once 28 days have passed, then the ccj is put on the Register of CCJs, and remains for 6 years, causing much strife for the Defendant and making it hard for them to get goods on credit etc., and generally is bad for their reputation.

Two opposing opinions:

Quentin wrote: »

If you want to have the greatest satisfaction from winning this judgement, then allow them 28 days to pay you from the date of the judgement before you start enforcement proceedings.

chapeau wrote: »

No, you need to start enforcement proceedings at the earliest possible opportunity, I would give them seven days to pay.

Personally, I would agree with chapeau, to the extent you should enforce the warrant as soon as possible. I assume that your claim was for a few hundred pounds, and is therefore a significant amount, and that you:

(a) do not want to wait any longer for your money, and
(b) you wouldn't want to take the (admittedly small) risk of TMO going bust in the next 4 weeks, i.e. before you enforce the warrant.

I enforced my judgement with a warrant after waiting 1 week after judgement, as this is what I was advised by an adviser at the MCOL helpdesk.

Although by doing this, some director at TMO may not have an outstanding CCJ recorded against their name for the next 6 years, as Quentin describes, but you can always get satisfaction, as I did, that this has cost TMO an extra £55 (as a warrant costs £55, which ultimately the defendant has to pay). In total, my warrant was worth £270 (including the £55).