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Monarch delays & Compensations. Listed flights denied in O.P.

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  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    edited 23 April 2015 at 7:38PM
    CaringLazz wrote: »
    I was contacted by Monarch yesterday saying they "...envisage being in a position to respond to our claim in full, within the next six weeks." Our flight was on 29th May 2009, and if we have to wait for the 6 weeks, we will be over the 6 years statute of limitations for claiming! Any suggestions as to our best course of action? Should we send an NBA and include in the letter that we are doing this because of the time limitation?


    We started our claim about 18 months ago, but had been put on hold because it was classed as 'extraordinary circumstances'.

    I'd send an NBA for a one week response and immediately issue Court proceedings, we regularly read stories like these, don't be the next innocent victim of there underhand antics act NOW!!!

    http://www.thisismoney.co.uk/money/experts/article-2870099/Monarch-won-t-compensate-delayed-flight-technical-fault-s-six-years-old.html

    https://forums.moneysavingexpert.com/discussion/comment/67263793#Comment_67263793

    https://forums.moneysavingexpert.com/discussion/comment/68228475#Comment_68228475

    So what are you going to do, wait another six weeks?


    Cheers,

    NoviceAngel
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • jamiet_2
    jamiet_2 Posts: 11 Forumite
    Thanks guys, will give them a call this week, first based on your recommendation to record the call and then look at issuing the NBA verbally (and then via e-mail after).

    Will let you know how I get on.

    Cheers,
    Jamie
  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    jamiet wrote: »
    Thanks guys, will give them a call this week, first based on your recommendation to record the call and then look at issuing the NBA verbally (and then via e-mail after).

    Will let you know how I get on.

    Cheers,
    Jamie

    If you want to follow Mark2Sparks advice go for it, even I have to bow to his advice, he's a clever guy, but I would skip the verbal NBA and email NBA, they have traditionally been issued by letter post, you can even get proof of posting for free.....
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • jamiet_2
    jamiet_2 Posts: 11 Forumite
    If you want to follow Mark2Sparks advice go for it, even I have to bow to his advice, he's a clever guy, but I would skip the verbal NBA and email NBA, they have traditionally been issued by letter post, you can even get proof of posting for free.....

    Ok thanks NoviceAngel, will look to issue via postal letter if that's the better route.
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    You cannot issue a "verbal NBA" - there is no such thing.

    In order to commence legal action, you are expected to write a formal Notice Before Action (which can be done by email). This should ordinarily give the airline at least 14 days to respond before you commence legal action.

    When did you fly in May 2009? Because when you reach that date, you will be out of time unless you have started legal proceedings. So you have almost no time left before you automatically forfeit your compensation.
  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    jamiet wrote: »
    Ok thanks NoviceAngel, will look to issue via postal letter if that's the better route.

    I'll risk talking out of turn but I think the NBA is usually postal, good luck and do please come back to us on how your case progresses.

    Cheers,

    NoviceAngel
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • jamiet_2
    jamiet_2 Posts: 11 Forumite
    Vauban wrote: »
    You cannot issue a "verbal NBA" - there is no such thing.

    In order to commence legal action, you are expected to write a formal Notice Before Action (which can be done by email). This should ordinarily give the airline at least 14 days to respond before you commence legal action.

    When did you fly in May 2009? Because when you reach that date,myopic will be out of time unless you have started legal proceedings. So you have almost no time left before you automatically forfeit your compensation.

    Oh ok thanks, will probably e-mail then if there is no difference between that and post. No I flew in July 2013, so still have time on my side, even if Monarch aren't.
  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    Vauban wrote: »
    You cannot issue a "verbal NBA" - there is no such thing.

    In order to commence legal action, you are expected to write a formal Notice Before Action (which can be done by email). This should ordinarily give the airline at least 14 days to respond before you commence legal action.

    When did you fly in May 2009? Because when you reach that date, you will be out of time unless you have started legal proceedings. So you have almost no time left before you automatically forfeit your compensation.

    PtLV to the rescue, thought you were having a holiday with 111KAB, that's fine leave me, M2S and JP behind! :cool:;):p
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • jamiet_2
    jamiet_2 Posts: 11 Forumite
    I'll risk talking out of turn but I think the NBA is usually postal, good luck and do please come back to us on how your case progresses.

    Cheers,

    NoviceAngel

    Of course, will do NoviceAngel! Thanks again :)
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    jamiet wrote: »
    Oh ok thanks, will probably e-mail then if there is no difference between that and post. No I flew in July 2013, so still have time on my side, even if Monarch aren't.

    Apologies, I was confusing your post with another. You have plenty of time.

    (It's long gone midnight here, and a Ceilidh in this part of the world is both an unusual and exhausting experience! Time for bed ...)
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