TalkTalk LARGE fibre

50Twuncle · 9 March 2015 at 2:48PM

GunJack wrote: »

as has been said, it's the same cabling etc., the med/large refers to the amount of bandwidth you're buying from the ISP...

as a related topic, I'm with TT (formerly tiscali until the takeover) and have no probs with the fibre service - I'm on med, no requirement for faster up/down even with the kids (one always youtube/other streaming, one xbox live, plus sky downloads, normal internet use, etc. I sync at 40/2 meg, and where my DSLAM cab is I could, if I chose to pay for it, sync at 76meg.

The TT VDSL router is actually a pretty good performer (even though they've disabled telnet on it ), and the wifi N performance is very good so it wouldn't be a choke-point if I did upgrade..

I have to admit I was wary when TT took over, but I've been pleasantly surprised. My biggest issue these days is that, having been on LLU for many years with no DLM and setting my snrm myself, now being subject to BT's DLM (as are all fttc lines )

Same here - I was originally with Nildram and went through the Opal stage - finally TT took over and (with TT business at least) - the service has been pretty good - I decided to convert to TT Residential because I thought that Fibre was pretty reliable and fibre was fibre, no matter what "name" it had attached to it
I heard many warnings about TT support not being very good - but I have used a contact in CEO's office to get this sorted and TT do have a pretty good Help facility in their on-line forum - so all in all - I am happy with TT.

forgotmyname · 9 March 2015 at 3:41PM

TT are useless. I had to sort an issue out for someone and TT had scrambled their password to connect because they received a dodgy email.

They never opened the dodgy email yet TT still scrambled their password. Stupid thing is they had already been in touch with them to sort out why they could not connect and was told theit old modem was faulty and they were sending them a router.

I visited before the router arrived and found the internet worked fine. Just could not access their account.

Took several calls before we found someone that knew what to do.

50Twuncle · 9 March 2015 at 3:45PM

forgotmyname wrote: »

TT are useless.

Each to their own - I beg to differ - shall we leave it at that ?

almillar · 10 March 2015 at 2:05PM

UK Fibre To The Cabinet - BT call it Infinity.
Infinity is up to 40mb.
Infinity 2 is up to 80mb.
TalkTalk seem to call these Medium and Large.
Not all (cabinets/exchanges?) can do 80mb, I wish I had your predicament!

50Twuncle · 10 March 2015 at 2:25PM

almillar wrote: »

UK Fibre To The Cabinet - BT call it Infinity.
Infinity is up to 40mb.
Infinity 2 is up to 80mb.
TalkTalk seem to call these Medium and Large.
Not all (cabinets/exchanges?) can do 80mb, I wish I had your predicament!

TT large has a 20Mbps upload compared to 2Mbps with medium too but would I notice the difference - considering that I am being limited by some websites response even at 38Mbps download speed

paddyrg · 10 March 2015 at 5:38PM

Do they change the contention ratio?

KxMx · 10 March 2015 at 11:08PM

TT are fine until you have a problem. Our issue was sorted the next working day when the correct engineer was booked. Sadly that didn't happen until after 11 days of constant complaints and explantions, as it transpired the wrong engineer was booked initially, and halfway through they decided to mark the fault as closed.

And on the forum, it can be many many working days before an official rep replies, other users usually help much quicker. Waited a while week before to get an OCE reply!

As to the OP, unless you are keeping the router on all the time,(i seem to remember you were not when complaining about I Player) paying for an upgrade is hardly worthwhile IMO.

almillar · 11 March 2015 at 1:39PM

TT large has a 20Mbps upload compared to 2Mbps with medium too but would I notice the difference

I was talking about download speeds, but the only time you'll really notice the difference in that speed is if you're gaming or if you do upload lots of data. Most people upload a few bytes of data (www.youtube.com) then download far more - a webpage with text, photos, video etc, which is why they give you faster download at the expense of upload speed.
And just because your speed to your exchange is at 38mb doesn't mean every link in the chain to the website you visit is able to keep up. Not throttling.

50Twuncle · 11 March 2015 at 2:28PM

paddyrg wrote: »

Do they change the contention ratio?

Contention Ratios are evidently set by BT Openreach which leads me to another question - who is to say that Openreach do not set BT's own contention ratio at more preferential rates than their opposition ?
I know that Openreach is supposed to be totally independent of BT - but... !!

almillar · 12 March 2015 at 1:35PM

It's a wholesale product that's sold by Openreach to all ISPs - including BT. That's quite a jump to make with absolutely no evidence.

TalkTalk LARGE fibre

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