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Steps to take if you have been ripped-off by a copy-cat government website

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  • powerful_Rogue
    powerful_Rogue Posts: 8,391 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    hpuse, I thought you had "signed off" for the weekend! Now your back, care to comment?
    hpuse wrote: »
    Powerful_R

    If you recall earlier, people here were saying bank simply will ignore and they will not entertain a dispute because the customer clicked agreed to T&C's of this website.

    Atleast now are we in agreement that they will agree for a dispute!!

    So my OP still stands tall !

    hpuse, remember this post below which has been shown to you numerous times but you always seems to ignore it?
    My son got caught with I-Visa as well. He rang them up and they said they only give refunds on receipt of an email. He sent an email, but they kept insisting that it hadn't been received. He sent several emails and strangely none of them were received and they kept putting the phone down on him. Contacted his bank who initially refunded the £23.99, but today received a letter from them stating that I-Visa had acted legitimately and they debited the £23.99.
    Keith, you may want to take notice of the above as well.

    Also, from that link you posted, heres the relevant section:
    A letter sent by Amazon said: “A credit for the transaction and any related fees will show on your next statement.” Taxreturngateway has 45 days to dispute this decision, it added.
    Aka, show they acted legally and within the law and the money will be returned the company.
  • RichardD1970
    RichardD1970 Posts: 3,796 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    gik wrote: »
    No question? Brining? What's your question? Question mark?


    Oh, I'm sorry, didn't realise a typo and grammatical mistake were such a heinous crime. Have you nothing better to do? :rotfl:
  • RichardD1970
    RichardD1970 Posts: 3,796 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Be interested to know how many have actually reported the thread officially?
    Hence my question, how many people have actually reported this thread through the official channels.

    Sorry I missed off the question mark, that seems to be confusing you.

    Do you always get personal/passive aggressive with people who post views you don't agree with?
  • Blackbeard_of_Perranporth
    Blackbeard_of_Perranporth Posts: 7,605 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 8 March 2014 at 10:25AM
    hpuse wrote: »
    May be people are agitated because Google UK further removed the newest copycat kid in town .... (passp*rtapply .co .uk)

    For the records: Screenshot taken@ 07-Mar-2014 : 16:45 GMT
    Capture.jpg


    For the needle being stuck on the record. Google search 9:07 gmt Saturday 8th March 2014 Note the advert clearly at the top of the pack. Too make it easy to see, I have highlighted this in a red shade.

    sg673o.jpg

    Note the assistance that Google gives you to complete the words!!
    2vkbad2.jpg


    Try for yourself


    https://www.google.co.uk/#q=passport+renewal

    Now here is a little bit of advice for OP.


    The government collects taxes from the wealth created in our lands to provide services such as passports.


    Google works by taking advertisements. As such a commercial organisation, will seek revenue from service providers!


    Service providers will continue to promote their services.


    It is commerce!


    Back to [STRIKE]square[/STRIKE] post 1 for another edit of the post then!
  • 11:20 gmt Saturday 8th March 2014

    Search on google now produces two advertised leads on the Passport service providers.

    Where is OP and the TS lot stopping these?
  • hpuse
    hpuse Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    if you feel happy seeing a new copycats website born each day...the below is for you:funny-pictures-women-new-umbrella1.jpg
  • hpuse
    hpuse Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Copycat websites are those which offer services from government departments or local government, but are not the official site and charge an often substantial premium for those services, often with no tangible benefit to the customer. They achieve this by using website tools to achieve high positions in search engines such as Google, often ranking them higher than the official site and making it appear as though they are ‘official’ or ‘authorised’. They also have website addresses designed to confuse with the official site, and often feature a similar look and feel and brand design.




    https://www.getsafeonline.org/shopping-banking/copycat-websites/
  • keyser666
    keyser666 Posts: 2,140 Forumite
    edited 8 March 2014 at 4:19PM
    hpuse wrote: »
    That page is a load of tosh, why do you insist on quoting websites but only QUOTE WHAT YOU WANT and not the whole thing? their recommendations if you have purchased one of these services is:


    If you think you have been misled into overpaying by using an unofficial site:
    Contact the site to insist on a refund, saying you think you were misled.
    Contact the relevant government department or agency or local government organisation and report the copycat site..


    Contact them saying you THINK you were misled? You either were or werent!
    Nothing about going to the banks there is there? Why not?
    Nothing about the ASA? Why not?
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    hpuse wrote: »
    To all posters,

    If you do not subscribe to the above code of conduct in this thread, I will rest assure you, your posts in this thread will be treated and dealt with further sarcasm and anti-consumer-friendly trade attitude.

    You will continue to receive pain injection and will be given the same anti-consumer-attitude tonic you have been drinking.

    More threats. Post reported as showing abuse towards other posters..
  • hpuse
    hpuse Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    keyser666 wrote: »
    That page is a load of tosh, why do you insist on quoting websites but only QUOTE WHAT YOU WANT and not the whole thing? their recommendations if you have purchased one of these services is:


    If you think you have been misled into overpaying by using an unofficial site:
    Contact the site to insist on a refund, saying you think you were misled.
    Contact the relevant government department or agency or local government organisation and report the copycat site..


    Contact them saying you THINK you were misled? You either were or werent!
    Nothing about going to the banks there is there? Why not?
    Nothing about the ASA? Why not?


    Get safe online does not give consumer advise.

    For your information:
    Get Safe Online is a jointly funded initiative between several Government departments and private sector businesses. In fact, we are the Government’s preferred online security advice channel.

    https://www.getsafeonline.org/about-us/
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