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Pc Problems, can't update or download

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Party_Animal
Party_Animal Posts: 1,657 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
in Techie Stuff
Big problems with pc, can't update Windows security, symantec or download any other antivirus programmes. Tried disabling one firewall so only one is running. Tried Firefox and Google Chrome. I either get an empty file on download or "Windows can't open the file, needs to know what created it"
Internet works apart from that.
Can anyone please advise? Thanks
sorry, Windows XP Pro Service pack 3 on Virgin Broadband
«1

Comments

  • closed
    closed Posts: 10,886 Forumite
    http://www.filehippo.com/download_malwarebytes_anti_malware/

    http://www.dougknox.com/xp/fileassoc/xp_exe_fix.zip

    http://www.bleepingcomputer.com/download/anti-virus/rkill
    !!
    > . !!!! ----> .
  • Party_Animal
    Party_Animal Posts: 1,657 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Cheers, can't understand why on Windows Security Centre the Virus Protection is off. I can't see how to switch it on. Tried clicking on it but it doesn't go green.
  • closed
    closed Posts: 10,886 Forumite
    The description you have given sofar suggests as a result of an infection.

    post a hijackthis log
    !!
    > . !!!! ----> .
  • Party_Animal
    Party_Animal Posts: 1,657 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thanks, how do I do that? I already have malawares. The other two won't download. The fix zip just freezes and the other downloads an empty file then says not valid.
  • Party_Animal
    Party_Animal Posts: 1,657 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Found the "hijack this programme". Clearly not for a novice and I'm a novice. Can anyone please advise?
    Thanks
  • closed
    closed Posts: 10,886 Forumite
    update malwarebytes and do a full scan

    scan with hijackthis and post a log

    fix zip, what happens
    !!
    > . !!!! ----> .
  • Party_Animal
    Party_Animal Posts: 1,657 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thanks, updated malawares, just about the only thing that will update, found two infections, quarantined, deleted, rebooted. Tried every different file for blinking computer. Either empty or Windows can't open them.
    Thanks again
  • closed
    closed Posts: 10,886 Forumite
    edited 29 December 2011 at 5:52PM 
    Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\.exe]
@="exefile"
"Content Type"="application/x-msdownload"
[HKEY_CLASSES_ROOT\.exe\PersistentHandler]
@="{098f2470-bae0-11cd-b579-08002b30bfeb}"
[HKEY_CLASSES_ROOT\exefile]
@="Application"
"EditFlags"=hex:38,07,00,00
"TileInfo"="prop:FileDescription;Company;FileVersion"
"InfoTip"="prop:FileDescription;Company;FileVersion;Create;Size"
[HKEY_CLASSES_ROOT\exefile\DefaultIcon]
@="%1"
[HKEY_CLASSES_ROOT\exefile\shell]
[HKEY_CLASSES_ROOT\exefile\shell\open]
"EditFlags"=hex:00,00,00,00
[HKEY_CLASSES_ROOT\exefile\shell\open\command]
@="\"%1\" %*"
[HKEY_CLASSES_ROOT\exefile\shell\runas]
[HKEY_CLASSES_ROOT\exefile\shell\runas\command]
@="\"%1\" %*"
[HKEY_CLASSES_ROOT\exefile\shellex]
[HKEY_CLASSES_ROOT\exefile\shellex\DropHandler]
@="{86C86720-42A0-1069-A2E8-08002B30309D}"
[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers]
[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\PEAnalyser]
@="{09A63660-16F9-11d0-B1DF-004F56001CA7}"
[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\PifProps]
@="{86F19A00-42A0-1069-A2E9-08002B30309D}"
[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\ShimLayer Property Page]
@="{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"
    !!
    > . !!!! ----> .
  • closed
    closed Posts: 10,886 Forumite
    copy the above to a xpfix.reg, then double click on xpfix.reg
    !!
    > . !!!! ----> .
  • debitcardmayhem
    debitcardmayhem Posts: 12,760 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 29 December 2011 at 5:50PM
    closed wrote: »
    copy the above to a xpfix.reg, then double click on xpfix.reg
    Hi closed, - the above reg entries have the dreaded forum gratuitous spaces in them , IIRC if you paste it again inside CODE /CODE [] then it will circumvent

    Edited:

    OK allow me 
    Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\.exe]
@="exefile"
"Content Type"="application/x-msdownload"
[HKEY_CLASSES_ROOT\.exe\PersistentHandler]
@="{098f2470-bae0-11cd-b579-08002b30bfeb}"
[HKEY_CLASSES_ROOT\exefile]
@="Application"
"EditFlags"=hex:38,07,00,00
"TileInfo"="prop:FileDescription;Company;FileVersion"
"InfoTip"="prop:FileDescription;Company;FileVersion;Create;Size"
[HKEY_CLASSES_ROOT\exefile\DefaultIcon]
@="%1"
[HKEY_CLASSES_ROOT\exefile\shell]
[HKEY_CLASSES_ROOT\exefile\shell\open]
"EditFlags"=hex:00,00,00,00
[HKEY_CLASSES_ROOT\exefile\shell\open\command]
@="\"%1\" %*"
[HKEY_CLASSES_ROOT\exefile\shell\runas]
[HKEY_CLASSES_ROOT\exefile\shell\runas\command]
@="\"%1\" %*"
[HKEY_CLASSES_ROOT\exefile\shellex]
[HKEY_CLASSES_ROOT\exefile\shellex\DropHandler]
@="{86C86720-42A0-1069-A2E8-08002B30309D}"
[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers]
[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\PEAnalyser]
@="{09A63660-16F9-11d0-B1DF-004F56001CA7}"
[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\PifProps]
@="{86F19A00-42A0-1069-A2E9-08002B30309D}"
[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\ShimLayer Property Page]
@="{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
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