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Lapland New Forest Scam. How to get money back...

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  • Gomer Pyle -

    I know that you mean well and everything, but I can't help thinking that you've got a little over-excited.

    It's kind of you to offer to help the people who did actually experience the disappoinment of this gruesome park, but they seem to be making an excellent job of helping themselves without too much interference.

    I also can't help mentioning that the ideaof "Cynical-Lady" being a separate entity from yourself provokes a degree of, if not cynicism, certainly scepticism in me i'm afraid.

    - Phil
  • 1.35pm bbc southtoday news have just stated its closing down today!!! watch the news
  • hezb
    hezb Posts: 117 Forumite
    tim_holter wrote: »
    intereting to see about section 75, i contacted goldfish(barclays), they have stated that although £125 has been paid, as each ticket was under £100, that there is no claim. I pointed out that when it was booked it was classed as a family ticket, they said that we should try, however the e mail booking confirmation comes back at 5 x tickets, this is not how I am lead to believe it was on the internet booking. Goldfish also stated we were not covered by consumer credit act because each ticket was inder £100, so where does section 75 come in?

    thanks

    you only got the £25 price if you booked 4 or more tickets which makes the purchase over £100 in Martins bit on this ( see below!!!)

    This is where it gets quite tricky. The law is plain; the £100 is for the cash value of a ‘single item’ (so excluding any fees, and charges such as delivery). Yet, single items aren’t always that straightforward.
    Here are a couple of examples to help:
    Fly to Traveltown with Holidayair on flights costing £99 outbound and £9.99 back, and while it’s over £100 in total, as no single ticket was over £100 you’re not protected. Yet if Holidayair had only sold return journeys and you bought a specific £109 return ticket then you would be covered.
    Alternatively if a suit jacket and trousers are individually priced at £60 each, you’re not covered, but if you buy the suit as a whole for one price of £120, you are covered.
    Sadly this rule defeats Section 75 claims for mobile phone cashback, as each monthly bill payment is considered a separate amount, so unless your monthly agreement is £100 or more a month, you can’t claim against your credit card company for your cashback money. For alternative techniques, read the Mobile Cashback Collapse guide.
    This can get more complicated though. If the company links the transaction together, for example by giving a special offer if two flights are purchased together, then you should be covered.
    This hasn’t been tested yet
    This information is based on conversations with eminent legal brains and Trading Standards yet this part of the law doesn't have any case law behind it.
    Therefore, if in doubt it’s always worth contacting your credit card company to make a claim and if you consider it to be a ‘single item’ do ensure that’s how you phrase it to the card company. Please report your experiences in the single item claims thread to help others in a similar boat.


    hope this helps!!!
    £2 saver club started 20th Oct £54:j
  • GomerPyle
    GomerPyle Posts: 451 Forumite
    I thank you for your condescending praise. :rotfl:

    I need no one's permission to get involved, and it is in my nature to deal with this type of scammer ruthlessly and efficiently - and no I don't masqerade as a female or multiple personalities, unlike members of the Mears family.

    Your first post is a cracker - keep it up.

    I'm witty by nature - and pray explain what you don't like about my involvement.

    Inform a poor dunderhead like me.
  • ~Chameleon~
    ~Chameleon~ Posts: 11,956 Forumite
    10,000 Posts Combo Breaker
    The people running the Lapland West Midlands scam are the same people that operated the scam driveway company One Stop Concrete Supplies Ltd.


    This company wasn't even registered with Companies House therefore was an illegal entity which immediately rings alarm bells!

    The people behind this scam are Anna and Chris Daley (aka Daily) and registered address of both websites is ...

    25 Bee Lane
    Fordhouses
    Wolverhampton
    West Midlands
    WV10 6LE

    Tel: 01902 399965

    The telephone number is even the same one advertised on the Lapland website for booking tickets!


    I've not yet found a link between these people and the Mears. It could well be that they are totally unconnected and having seen how much money the Mears have made thougt they would chance their luck on a similar scam, who knows! :confused:
    “You can please some of the people some of the time, all of the people some of the time, some of the people all of the time, but you can never please all of the people all of the time.”
  • If it closes as reports are now suggesting. Do we still have a right to claim a refund for the 7 tickets totalling £190 paid for by Halifax Credit Card?
  • I would just like to say that people are often too quick to grumble and moan about what they don't like but then do nothing about it. I feel that yes while Gomerpyle perhaps may be getting overexcited at least he/she is doing something. So many people unhappy but still only 28 names on petition etc! I am more than happy that someone is standing up and trying to fight for what is right. I would not know where to start!
  • NAG_2
    NAG_2 Posts: 22 Forumite
    from bbc website

    A Lapland-style theme park criticised by visitors as "hell" and a "scam" has closed down, it is understood.

    http://news.bbc.co.uk/1/hi/england/dorset/7765080.stm
  • Road_Hog
    Road_Hog Posts: 2,749 Forumite
    1,000 Posts Combo Breaker
    Well the West Midlands one is due to start this Saturday.

    http://www.laplandwestmidlands.co.uk/tickets.html

    From the front page at the bottom.

    "Images used on this website are for illustration purposes only and may not represent the real event"
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