Barclays Tax Haven ISA: Have you opened one?

Baldur wrote: »

If you've only had £1 in the account, what else would they base the interest on?

I see what you are saying, but the account has only been open for 24 hours. I have been deprived of the opportunity to deposit in an isa for seven weeks. So I feel entitled to ask them to backdate the interest on the amount of my second deposit.

An update! my money has still not reached my ISA. Still in my basic account. they are polite enough in store but no help at all!!

cedrickerry wrote: »

Been following with interest!
I went into Branch and deposited £500 to open account, had the letter confirming it was open dated 15th May. Went into bank to pay in more on 17th May . . . .. . ..hah hah . . .. . . . was told I can't pay directly into it and had to pay into my basic Barclays account and transfer . ... . . . so I did . . . . and it is still there over 2 weeks later . . . . . not left on way to Isa, or reached ISA! Now complaining about lost interest on this.

Another thing we wanted an ISA where we could pay in at branch and see it (rather than an anonymous online bank account) - was sold this one in Barclays on that premise - the man told us we could have a passbook or similar. Since found out we cant - and cant even pay money into it . . . . disaster. Seriously thinking about closing (just within the 14 days of receiving terms and conditions letter)

What a stupid system they have. I have just phoned up again and was told that because a complaint from me was on the system, the account would not be opened up until the complaint was dealt with. And I "should" hear from them by June 25th!!

And why did I complain? Because the account hadn't been open after 7 weeks!!

This could go round in circles until next April :mad:

Well that's it. I've had enough, I applied in branch on April 26th, received the "we are expereincing delays and account opening may take up to 4 weeks" letter on 29th April. So I waited. After 4 weeks I phoned and was told "any day now". After another week I phoned and was told "I've reprinted your application and handed it to the account opening team. Should be open within 5 working days". After another week (12th June by now) I phoned and was told "It's in the system, can't give a specific date but it is being delt with" then today, the straw that has broken the donkey back... I have just received a letter asking me to go into branch with photo ID so they can confirm my address for the last three years and I have 14 days to do this. SORRY??? WHAT??? What has photo ID got to do with my address for the last three years??? And is that a deadline I am being given??? That's a bit flipping rich coming from you who've had my application for 7 WEEKS!!! THE CHEEK! In truth, it's a bit obvious thatthis is a standard stalling tactic that hey use to by them a bit more time and make it look like they are doing someting. Cobblers! So I've called them up and told them I won't be going into the branch and they can cancel my application. I've got to the point I don't give a stuff about the interest, I wouldn't commit myself to a company who deals out that sort of customer service for all the tea in china much less a few quid.BARCLAYS - I WILL NOT BE TOUCHING YOU WITH A BARGE POLE EVER AGAIN. GOODBYE!

msaquib wrote: »

Hi,

Is it possible to transfer money from another bank to Barclays ISA? Either through BACS or faster payment?
MS

Give it a try with a small amount - I'd imagine the worst that can happen is that it gets refunded if it can't be transferred, and even if it does go amiss, it's only a small amount anyway.

If this works, you'll only be able to do it from a non-Barclays account: if you try to use the "Pay someone" facility on Barclays Online (it doesn't list the account in the "Transfer to account" screen) it will just give you an error stating you cannot pay yourself.