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  • FIRST POST
    • MSE Tine
    • By MSE Tine 11th Jun 19, 9:21 AM
    • 129Posts
    • 260Thanks
    MSE Tine
    If you use Parent Pay - have you checked if you have credit?
    • #1
    • 11th Jun 19, 9:21 AM
    If you use Parent Pay - have you checked if you have credit? 11th Jun 19 at 9:21 AM
    With GCSE kids about to finish their school year and possibly not needing the Parent Pay accounts again - please do check if you have a credit amount and make sure you reclaim it

    Full details on how is on the FAQ part of Parent Pay

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    If you haven’t already, join the forum to reply.
    Last edited by MSE Tine; 18-06-2019 at 8:51 AM.
    Could you do with a Money Makeover?


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Page 1
    • Pennysmakepounds
    • By Pennysmakepounds 11th Jun 19, 11:26 AM
    • 292 Posts
    • 332 Thanks
    Pennysmakepounds
    • #2
    • 11th Jun 19, 11:26 AM
    • #2
    • 11th Jun 19, 11:26 AM
    Parent Pay is such a con when it comes to credits.


    My child had 25 on her account and I got a letter from the school telling me they will NOT be refunding any outstanding balances.


    I guess she will just have to buy junk food to use it up as she is only in school half days now for the final few GCSE exams.


    Can they legally do that?


    Refuse to credit any outstanding balances?
    To be Young AGAIN!!!!...what a wonderfull thought!!!!!:rolleyes:
    • onwards&upwards
    • By onwards&upwards 12th Jun 19, 6:14 AM
    • 485 Posts
    • 863 Thanks
    onwards&upwards
    • #3
    • 12th Jun 19, 6:14 AM
    • #3
    • 12th Jun 19, 6:14 AM
    Can you not do this?

    https://www.parentpay.com/DOCH/school-support/wp-content/uploads/2016/08/How-to-make-a-withdrawal-from-your-account.pdf
    • Mrs Soup
    • By Mrs Soup 12th Jun 19, 6:50 AM
    • 593 Posts
    • 1,112 Thanks
    Mrs Soup
    • #4
    • 12th Jun 19, 6:50 AM
    • #4
    • 12th Jun 19, 6:50 AM
    I think that only works if the balance is in the general Parentpay account. If it has been moved to school meals or somewhere else that place has to refund it as it is no longer with parentpay. My son has a very small balance in the school dinners bit of parentpay but I will have to get the school meals company to refund it when he eventually leaves. When my older son left they couldn't even transfer the balance to the other child.
    • lesleystrawson
    • By lesleystrawson 13th Jun 19, 6:59 PM
    • 275 Posts
    • 479 Thanks
    lesleystrawson
    • #5
    • 13th Jun 19, 6:59 PM
    • #5
    • 13th Jun 19, 6:59 PM
    I really don't understand why a school would say they are not refunding your child's money. I used to manage Parent pay at a school a little while ago - issuing a refund to an account takes less than a minute! And this was a school that only used PP for school meals.

    I can't see how they have the legal right to keep the money - it doesn't belong to them!!!
    Last edited by lesleystrawson; 13-06-2019 at 7:01 PM. Reason: Additional information
    'My father told me to go for it.
    So I went for it. But it had gone.'
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