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  • FIRST POST
    • Talldrake
    • By Talldrake 11th Oct 18, 7:15 PM
    • 7Posts
    • 7Thanks
    Talldrake
    Have solar panel quote, need advice
    • #1
    • 11th Oct 18, 7:15 PM
    Have solar panel quote, need advice 11th Oct 18 at 7:15 PM
    I had Project Solar visit me this week and give me a quote:


    Core components 14 x Evolution Max Life solar panels Included
    8 x Tigo Optimized Included
    1 x Growatt Twin Tracker inverter Included
    Voltage optimiser Included
    K2 mounting kit Included
    inc. access equipment (if required) Included
    Installation Fully installed Included
    Fully registered Included
    10 year workmanship warranty Included
    Lifetime limited warranty on the Growatt Twin Tracker inverter Included
    HIES warranty Included
    Lifetime performance and build warranty on the module Included
    Anti-theft device Included
    48 hour repair response with dedicated customer care Included
    Total cost of goods 7948.00
    Total cost of labour 1987.00
    Net total 9935
    VAT @ 5% 496.75
    Gross total 10431.75


    Their projections are 548 savings in the first year (savings, selling and tariff) with 14 years for it to pay for itself.


    I've told them I'm thinking about cancelling and they called me. They offered a free upgrade to Sunpower 333w panels if I go ahead. Is this really a good panel?



    Any advice? Does this seem reasonable? The stuff I've found online so far generally seems to say they offer a good service,but overquote.
Page 1
    • gefnew
    • By gefnew 11th Oct 18, 7:33 PM
    • 133 Posts
    • 142 Thanks
    gefnew
    • #2
    • 11th Oct 18, 7:33 PM
    • #2
    • 11th Oct 18, 7:33 PM
    Hi
    THE BEST THING TO DO IS CANCEL AND THEN COME BACK TO FORUM WITH YOUR DETAILS.
    REGARDS
    • Merlin139
    • By Merlin139 11th Oct 18, 7:39 PM
    • 5,424 Posts
    • 20,878 Thanks
    Merlin139
    • #3
    • 11th Oct 18, 7:39 PM
    • #3
    • 11th Oct 18, 7:39 PM
    Give them a call and tell them to poke it!

    You can get far better, far cheaper! Around 4 to 5K cheaper. God knows how they can quote for 2k in Labour!

    They are still trying to sell a Voltage optimiser that has never been proven to do anything apart from waste you money!
    3.975 kWp PV SolarEdge System South Facing 10% Shading Installed 21 May 2014 Located in Mid East Yorkshire.
    • Talldrake
    • By Talldrake 11th Oct 18, 7:59 PM
    • 7 Posts
    • 7 Thanks
    Talldrake
    • #4
    • 11th Oct 18, 7:59 PM
    • #4
    • 11th Oct 18, 7:59 PM
    What details should I come back with?

    Can you suggest a cheaper company to use?
    • Exiled Tyke
    • By Exiled Tyke 11th Oct 18, 9:54 PM
    • 318 Posts
    • 918 Thanks
    Exiled Tyke
    • #5
    • 11th Oct 18, 9:54 PM
    • #5
    • 11th Oct 18, 9:54 PM
    Where are you and what orientation do you have for the roof - i.e. which way will the panels face. This can help others predict production.


    Is there any shading on the roof? (chimneys, near by buildings, trees?) to take into account?
    Install 28th Nov 15, 3.3kW, (11x300LG), SolarEdge, SW. W Yorks.
    • Martyn1981
    • By Martyn1981 12th Oct 18, 7:44 AM
    • 7,844 Posts
    • 12,467 Thanks
    Martyn1981
    • #6
    • 12th Oct 18, 7:44 AM
    • #6
    • 12th Oct 18, 7:44 AM
    I had Project Solar visit me this week and give me a quote:
    Originally posted by Talldrake
    Project Solar quotes on here are simply a joke. They are usually twice the price (or more) and have insane paybacks usually based around massive (false) inflation on the electricity savings - 548pa is not a 14yr payback it's a 19yr payback.

    There are lots of threads, I'd suggest doing a search (see green panel at top) of their name and reading some threads.

    Here's a thread to start you off, but please cancel, the quote is simply insane, panels and inverters are much of a muchness, and salesmen that say differently are just trying to justify a vast price tag on which they probably earn 000's.

    Project Solar panels quote.

    BTW, only a very quick guesstimate, but unless you are very high leccy users and in during the day, I'd suggest annual savings/earnings of about 400 with a 32yr payback (ignoring inflation and lost interest). That's 20yrs at approx 400, then 12yrs (no FiT) at approx 120-200.
    Last edited by Martyn1981; 12-10-2018 at 7:48 AM.
    Mart. Cardiff. 5.58 kWp PV systems (3.58 ESE & 2.0 WNW)

    For general PV advice please see the PV FAQ thread on the Green & Ethical Board.
    • M0ney
    • By M0ney 12th Oct 18, 7:48 AM
    • 438 Posts
    • 188 Thanks
    M0ney
    • #7
    • 12th Oct 18, 7:48 AM
    • #7
    • 12th Oct 18, 7:48 AM
    In March I was 5299 (inc 300 surcharge for the finance) all in for 16 panels 4.48kWp and all the necessary stuff to go with it. Your quote sounds really expensive. To date I've generated around 3200kWh since mid-March in northern Scotland on a SSW facing roof.


    The finance deal I got was for no payment for the first 12 months, then 61.50/month over 10 years.
    • michaels
    • By michaels 12th Oct 18, 9:09 AM
    • 21,772 Posts
    • 101,323 Thanks
    michaels
    • #8
    • 12th Oct 18, 9:09 AM
    • #8
    • 12th Oct 18, 9:09 AM
    3 years ago we paid 4850 for 16x 250 panels with built in micro-invertors, solar edge inverter, iBoost. I thought prices were supposed to have fallen since then?
    Cool heads and compromise
    • Zarch
    • By Zarch 12th Oct 18, 9:36 AM
    • 154 Posts
    • 364 Thanks
    Zarch
    • #9
    • 12th Oct 18, 9:36 AM
    • #9
    • 12th Oct 18, 9:36 AM
    Just last month, 17 x 300w panels, 17 x SolarEdge optismers across 4 different roofs (including flat roof mountings) for just over 6000.

    I think you need to cancel immediately and find a couple of independent installers in your area. If you're anywhere around Yorkshire/Midlands I can recommend CTS Renewables at Mansfield. If not, post up where you are located and i'm sure someone could recommend someone local to you.
    5.1kWp system, 17 x 300w JA panels, full 3680 SolarEdge in Sunny Sheffield.
    3 x NE, 14 x SW at various pitches on multiple aspects.
    Installed by CTS Renewables, September 2018.
    • Talldrake
    • By Talldrake 12th Oct 18, 11:24 PM
    • 7 Posts
    • 7 Thanks
    Talldrake
    Thanks for the replies all.


    To answer the question, I'm in Bristol.
    • Talldrake
    • By Talldrake 14th Oct 18, 4:11 PM
    • 7 Posts
    • 7 Thanks
    Talldrake
    I told them I wanted to cancel (politely).


    They came back with:


    "
    I have discussed this with my senior manager. We are keen to get a reference installation in your area.


    Therefore, I can extend a special, one off offer for the system. Subject to you accepting by tomorrow, the 14th October and we will install and deliver the system as specified in my original proposal for 7,700 including VAT."
    • Martyn1981
    • By Martyn1981 14th Oct 18, 4:37 PM
    • 7,844 Posts
    • 12,467 Thanks
    Martyn1981
    I told them I wanted to cancel (politely).


    They came back with:


    "
    I have discussed this with my senior manager. We are keen to get a reference installation in your area.


    Therefore, I can extend a special, one off offer for the system. Subject to you accepting by tomorrow, the 14th October and we will install and deliver the system as specified in my original proposal for 7,700 including VAT."
    Originally posted by Talldrake
    7.7k for a 4.662kWp system (assuming you still get the 333Wp panels, is still expensive.

    The 2.7k price cut, the panel upgrade, and the 'reference install' BS goes to show what kind of insane mark up this company is working from.

    I'd be scared to use such a company. If you trust them, then suggest 5k and see what they say ..... after all, they want a reference install in your area?

    BTW, I'd be surprised if they aren't already monitoring MSE and the G&E board since so many links appear at the top under a Google search.
    Mart. Cardiff. 5.58 kWp PV systems (3.58 ESE & 2.0 WNW)

    For general PV advice please see the PV FAQ thread on the Green & Ethical Board.
    • pinnks
    • By pinnks 14th Oct 18, 5:07 PM
    • 666 Posts
    • 1,450 Thanks
    pinnks
    Sounds like pressure-selling to me. I wouldn't give them the time of day as I would struggle to trust a business that can suddenly offer massive discounts but only if you sign up in the blink of an eye.

    There must be loads of installers that will travel to the Bristol area that could be recommended by folk on here.

    I would recommend my installer but it turns out they have moved out of residential installs in favour, I think, of new builds and larger commercial ventures.
    Wiltshire - 5.25kWp
    3.5kWp: 14 x Phono Solar 250 Onyx, Sunny Boy 4000TL, WSW 40 degrees, June 2013
    1.75kWp: 7 x Phono Solar 250 Onyx, Sunny Boy 1600TL, SSE 45 degrees, March 2014
    • Talldrake
    • By Talldrake 15th Oct 18, 8:09 PM
    • 7 Posts
    • 7 Thanks
    Talldrake
    For info:


    Had another back and forth with them. They have now dropped to 7.3K.
    • Merlin139
    • By Merlin139 16th Oct 18, 8:19 AM
    • 5,424 Posts
    • 20,878 Thanks
    Merlin139
    For info:


    Had another back and forth with them. They have now dropped to 7.3K.
    Originally posted by Talldrake
    Did you offer 5K take it or leave it?

    It all comes down to how bad they want the work.
    3.975 kWp PV SolarEdge System South Facing 10% Shading Installed 21 May 2014 Located in Mid East Yorkshire.
    • Talldrake
    • By Talldrake 18th Oct 18, 7:44 PM
    • 7 Posts
    • 7 Thanks
    Talldrake
    I decided to cancel. They confirmed the cancellation was completed on the 15th.


    Not had the deposit returned yet. Have chased today....
    • Exiled Tyke
    • By Exiled Tyke 19th Oct 18, 1:12 PM
    • 318 Posts
    • 918 Thanks
    Exiled Tyke
    Chase them daily. Offer to go and collect the cheque from them. Keep records of every time you chased and who you spoke to. I’ve just helped a friend with a similar cancellation issue (different firm). In the end she threatened to take legal action. They said ‘go ahead’. So we filed online with all the evidence and got the money back plus legal costs. Hope it doesn’t come to this, but I really don’t trust these people so keep ahead of them and be prepared to fight.
    Last edited by Exiled Tyke; 19-10-2018 at 4:47 PM.
    Install 28th Nov 15, 3.3kW, (11x300LG), SolarEdge, SW. W Yorks.
    • ASavvyBuyer
    • By ASavvyBuyer 19th Oct 18, 2:18 PM
    • 930 Posts
    • 2,720 Thanks
    ASavvyBuyer
    Thanks for the replies all.


    To answer the question, I'm in Bristol.
    Originally posted by Talldrake
    The company we used was http://www.forevergreen-energy.co.uk

    They are based in Cheltenham, so not too far away from you. They did a good job for us at a reasonable price. The salesman/engineer was very good at explaining all the options.
    Last edited by ASavvyBuyer; 19-10-2018 at 2:23 PM.
    Rhondda Cynon Taf, 4kWp, W roof, 30 pitch, 16 x 8.33 Eternity 250w E+10 panels, Solar Edge SE4000-16A Inverter + P300 Optimisers. Inst Aug 2015.
    REUK Diverter, Toshiba RAS-10G2KVP-E Ultra High Efficiency Air Conditioner/Heat Pump, Kia Soul EV & 100% Green Electric Tariff.
    • Talldrake
    • By Talldrake 29th Oct 18, 7:18 PM
    • 7 Posts
    • 7 Thanks
    Talldrake
    They said the deposit would be returned within 14 days.



    Now on day 14 since they said it was completed, and not had the money back. Chased them today.
    • dasi
    • By dasi 31st Oct 18, 11:55 PM
    • 1 Posts
    • 0 Thanks
    dasi
    I had a 4kW SolarEdge system installed in Bristol in 2015 by Sunlight Future for 6145. I also had a quote from ecocetera which was very close, but went with SF as they could install before the September FIT deadline. I recommend getting quotes from both:

    ecocetera.com
    sunlightfuture.co.uk

    dasi
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