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Have solar panel quote, need advice

edited 30 November -1 at 1:00AM in Green & Ethical MoneySaving
22 replies 3K views


  • Martyn1981Martyn1981 Forumite
    11.6K posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Talldrake wrote: »
    I told them I wanted to cancel (politely).

    They came back with:

    I have discussed this with my senior manager. We are keen to get a reference installation in your area.

    Therefore, I can extend a special, one off offer for the system. Subject to you accepting by tomorrow, the 14th October and we will install and deliver the system as specified in my original proposal for £7,700 including VAT."

    £7.7k for a 4.662kWp system (assuming you still get the 333Wp panels, is still expensive.

    The £2.7k price cut, the panel upgrade, and the 'reference install' BS goes to show what kind of insane mark up this company is working from.

    I'd be scared to use such a company. If you trust them, then suggest £5k and see what they say ..... after all, they want a reference install in your area?

    BTW, I'd be surprised if they aren't already monitoring MSE and the G&E board since so many links appear at the top under a Google search.
    Mart. Cardiff. 5.58 kWp PV systems (3.58 ESE & 2.0 WNW)

    For general PV advice please see the PV FAQ thread on the Green & Ethical Board.
  • pinnkspinnks Forumite
    834 posts
    Sixth Anniversary 500 Posts Photogenic Rampant Recycler
    Sounds like pressure-selling to me. I wouldn't give them the time of day as I would struggle to trust a business that can suddenly offer massive discounts but only if you sign up in the blink of an eye.

    There must be loads of installers that will travel to the Bristol area that could be recommended by folk on here.

    I would recommend my installer but it turns out they have moved out of residential installs in favour, I think, of new builds and larger commercial ventures.
    Wiltshire - 5.25kWp
    3.5kWp: 14 x Phono Solar 250 Onyx, Sunny Boy 4000TL, WSW 40 degrees, June 2013
    1.75kWp: 7 x Phono Solar 250 Onyx, Sunny Boy 1600TL, SSE 45 degrees, March 2014
  • For info:

    Had another back and forth with them. They have now dropped to £7.3K.
  • Merlin139Merlin139 Forumite
    5.6K posts
    Talldrake wrote: »
    For info:

    Had another back and forth with them. They have now dropped to £7.3K.

    Did you offer 5K take it or leave it?

    It all comes down to how bad they want the work.
    3.975 kWp PV SolarEdge System South Facing 10% Shading Installed 21 May 2014 Located in Mid East Yorkshire.
  • I decided to cancel. They confirmed the cancellation was completed on the 15th.

    Not had the deposit returned yet. Have chased today....
  • edited 19 October 2018 at 4:47PM
    Exiled_TykeExiled_Tyke Forumite
    511 posts
    Fifth Anniversary 500 Posts Name Dropper
    edited 19 October 2018 at 4:47PM
    Chase them daily. Offer to go and collect the cheque from them. Keep records of every time you chased and who you spoke to. I’ve just helped a friend with a similar cancellation issue (different firm). In the end she threatened to take legal action. They said ‘go ahead’. So we filed online with all the evidence and got the money back plus legal costs. Hope it doesn’t come to this, but I really don’t trust these people so keep ahead of them and be prepared to fight.
    Install 28th Nov 15, 3.3kW, (11x300LG), SolarEdge, SW. W Yorks.
    Install 2: Sept 19, 600W SSE
    Solax 6.3kW battery
  • edited 19 October 2018 at 2:23PM
    ASavvyBuyerASavvyBuyer Forumite
    1.7K posts
    Fifth Anniversary 1,000 Posts Name Dropper
    edited 19 October 2018 at 2:23PM
    Talldrake wrote: »
    Thanks for the replies all.

    To answer the question, I'm in Bristol.

    The company we used was

    They are based in Cheltenham, so not too far away from you. They did a good job for us at a reasonable price. The salesman/engineer was very good at explaining all the options.
  • They said the deposit would be returned within 14 days.

    Now on day 14 since they said it was completed, and not had the money back. Chased them today.
  • dasidasi Forumite
    1 posts
    I had a 4kW SolarEdge system installed in Bristol in 2015 by Sunlight Future for £6145. I also had a quote from ecocetera which was very close, but went with SF as they could install before the September FIT deadline. I recommend getting quotes from both:

  • I am just starting looking for a solar panel supplier and installers for a 4 KW system charging about £8,000

    14 x Evolution Max Life solar panels
    1 x Growatt Twin Tracker inverter
    1 x K2 mounting kit
    10 year workmanship warranty
    48 hour repair response with dedicated customer care
    Anti-theft device

    Is this a good deal ? Can anyone recommend a supplier based in the west midlands I live near to leamington spar
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