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Fitbit return in currys
VeryNiceGuy
Posts: 1 Newbie
Hello
I bought a Fitbit Blaze smart watch couple days ago in currys. I am very unhappy with this product. It adds steps while driving a car and doesn't work as good as i thought it would with endomondo app.
I found on currys website that i can return unwanted item only unpacked or if its faulty. The problem is that this watch isn't faulty. It just is bad designed with doggy programming and I don't want it.
Is there any policy that says that I can return the watch if I am unhappy?
Thanks
I bought a Fitbit Blaze smart watch couple days ago in currys. I am very unhappy with this product. It adds steps while driving a car and doesn't work as good as i thought it would with endomondo app.
I found on currys website that i can return unwanted item only unpacked or if its faulty. The problem is that this watch isn't faulty. It just is bad designed with doggy programming and I don't want it.
Is there any policy that says that I can return the watch if I am unhappy?
Thanks
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Comments
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Hello! .....0
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Is driving mode active?0
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give people a chance to advise - 20 mins is not enough!
Go back to Currys & ask.
MarkWe’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com0 -
Unless the second poster is a socket puppet of the OP, the second post makes no sense.0
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Put it on the pooch? (Sorry, couldn't resist).VeryNiceGuy wrote: »...It just is bad designed with doggy programming ...0 -
You say its not faulty - it sounds like it is. Is it supposed to add steps while driving?
(please reply within 20 minutes)0 -
Just tell them in Currys that it's faulty and be prepared for a, possibly prolonged, argument but stand your ground.
I had a similar issue with a PVR which was recording multiple versions of a series recording (the repeats on ITV2) plus I hated the fiddly remote which my sausage fingers had problems with. It took me maybe half an hour but I only complained about the multiple recordings and got the money back,
I did later find out why it was making the multiple recordings and it wasn't actually a fault but hey-ho.0 -
Looks like a well known issue looking at the Fitbit website.
They suggest downloading this app >> DriveBit0 -
give people a chance to advise - 20 mins is not enough!
Go back to Currys & ask.
Mark
Yikes never noticed that - it was a totally different poster to the OP!!
MarkWe’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com0 -
Recording steps while driving wouldn't surprise me as if thigh movement is counted, you move your thighs quite a bit when using the pedals,especially the clutch pedal.0
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