David Morgans

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JayneS_3
JayneS_3 Posts: 8 Forumite
Maybe someone could help, I bought two Olivia 2 Seater Sofas from David Morgans on 17th Jan 05, but instead of the £199 they were supposed to be they went on my Credit Card bill as £299 each. I know there were 2 others sold on that day or just before at the £199 price as they were on the tickes on the sofas.
DM say that their price is right, but I think I know different, but need to contact the other people.
Anyone out there, did you buy one of these at £199 each? Help :confused:

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  • Glad
    Glad Posts: 18,865 Senior Ambassador
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    what does it say on the receipt??

    or what was the amount on the credit card slip you signed?
    I am a Senior Forum Ambassador and I support the Forum Team on the Wales, Small Biz MoneySaving, In My Home (includes DIY) MoneySaving, and Old style MoneySaving boards. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • tru
    tru Posts: 9,138 Forumite
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    Do you mean the David Morgans in Cardiff? Hubby says they've been closed for about a month, dunno how you'd stand with a refund :confused:
    Bulletproof
  • JayneS_3
    JayneS_3 Posts: 8 Forumite
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    Sorry for the delay in responding. The slip that I signed was sent away in a Wedding Dress parcel, and they are looking for it. I know it sounds daft, but it's a long story.
    I have been in contact with the Accountant, and all mail is still being received at the shop, it's a separate office, not with the shop itself.
    My receipt number is 114141 dated 17th Jan 05, and I need to find the buyers with a receipt number a few in front of this, say from 114100. They say I need to find some proof of the price from the other people that bought the sofas, but don't know where to begin. I put a letter in the letters page of the Echo, but now replies yet.
    the Receipt was not given to me at the time, it was put with the sofas for when they were delivered. I don't know if any of you went to the store during the last week or so, but it was hectic to say the least. Guarentees and refunds are a statutory right, and they have said so in a letter to me, but I still need proof.
    Thanks for your replies.
  • JayneS_3
    JayneS_3 Posts: 8 Forumite
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    Sorry nearly forgot to say about the Rugby, such a game. Took the TV out the back so that we could say at least we were taking in some fresh air.
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