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Orange direct debit date

Orange used to take my direct debit on the 1st of the month, but they recently changed it to the 30th without asking/telling me. I get paid on the last working day of the month- so sometimes the 31st- which means in August I'll have to pay two bills from one pay cheque. Can I demand they change it back??
Mortgage£148,725 Student loan£13,050 HSBC loan£12,221
AprGC:£/£320

Comments

  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just ring them and ask, no need to go in all guns blazing, I was with them for nearly 14yrs, billing date never changed during that time, ask them to push it back 1 week?
  • buggle13
    buggle13 Posts: 32 Forumite
    I'm pretty sure they give you the option to change the date online.

    Have you tried logging into your account and looking around the billing area?
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    It will be taken early if the 1st falls on a weekend or Bank holiday.
  • sporedude
    sporedude Posts: 1,563 Forumite
    recycleman wrote: »
    I had this problem with orange. Expect problems as the customer service they deliver is terrible.

    These comments dont help anyone.
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