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Orange direct debit date
~moneysavingnovice~
Posts: 302 Forumite
in Mobiles
Orange used to take my direct debit on the 1st of the month, but they recently changed it to the 30th without asking/telling me. I get paid on the last working day of the month- so sometimes the 31st- which means in August I'll have to pay two bills from one pay cheque. Can I demand they change it back??
Mortgage£148,725 Student loan£13,050 HSBC loan£12,221
AprGC:£/£320
AprGC:£/£320
0
Comments
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Just ring them and ask, no need to go in all guns blazing, I was with them for nearly 14yrs, billing date never changed during that time, ask them to push it back 1 week?0
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I'm pretty sure they give you the option to change the date online.
Have you tried logging into your account and looking around the billing area?0 -
It will be taken early if the 1st falls on a weekend or Bank holiday.0
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recycleman wrote: »I had this problem with orange. Expect problems as the customer service they deliver is terrible.
These comments dont help anyone.0
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