Orange direct debit date

~moneysavingnovice~

Orange used to take my direct debit on the 1st of the month, but they recently changed it to the 30th without asking/telling me. I get paid on the last working day of the month- so sometimes the 31st- which means in August I'll have to pay two bills from one pay cheque. Can I demand they change it back??

DUTR

Just ring them and ask, no need to go in all guns blazing, I was with them for nearly 14yrs, billing date never changed during that time, ask them to push it back 1 week?

buggle13

I'm pretty sure they give you the option to change the date online.

Have you tried logging into your account and looking around the billing area?

Guys_Dad

It will be taken early if the 1st falls on a weekend or Bank holiday.

sporedude

recycleman wrote: »

I had this problem with orange. Expect problems as the customer service they deliver is terrible.

These comments dont help anyone.