Northern Ireland Delivery Charges

Nice one D,good start.:beer:

declanh wrote:

I've quickly put together a mini website to cover this - done using the rather excellent tiddly-wiki

A first stab at any rate : see it here

http://www.hisdancingleg.com/ni

Comments/ideas anyone ?

D

good idea, tescos should also be on the 'good' list. also i wrote the following to ebuyer (who have the £15 surcharge on everything!) and i received the following response:

Hello, I was intending to purchase quite a few goods from your excellent store as Christmas presents for relatives. This week I was going to buy a 1Gb SD Flash card. The card is £29, but when I went to the checkout £15 was added for delivery, and I was told that I could not select the 'Super Saver' delivery option.

I just don't quite understand this extra charge, mainly because I am the head of a large IT company and I use many online retailers, none of which charge extra for delivery to this part of the UK.

I wouldn't mind paying £15 for items that are large and expensive, but SD cards are not much bigger than a stamp and can be sent by Royal mail for the same cost as the mainland UK (as can most goods).

It worries me that this practice could become a trend, as to date I have never been charged extra by any delivery company for goods shipped within the UK. I will be ordering everything I need from Amazon.co.uk, hmv.co.uk, play.co.uk etc, all of which offer free and prompt delivery, and at no stage charge extra for delivery to Northern Ireland.

I would like to recommend your store to my colleagues and fellow IT professionals, but while this unwarranted surcharge exists, I won't be doing that.

Please could you explain this surcharge.

Thanks
Daniel
15/11/2005 16:30 Dear Sir

Thank you for your contact with our Customer Support Team.
Please refer to the information on the help section of our website for help with shipping and handling charges



Kind Regards
Daniel
Ebuyer Customer Support Team

For the record I posted a 'comment' about the overpriced NI surcharge on the Scan website and I did get a good response :-

"I do agree with what you're saying. We are going to try and look into using an additional courier in the future to cater better for our offshore customers, so watch this space in the future for developments.
Your custom is appreciated and I assure you we're doing everything we can to continue to improve and provide the most value for money service to everyone."

Of course time will tell!

Good stuff. I'll stick a link to it wherever I can.