Anyone used Tribunal Action UK?

RachelD · 14 October 2009 at 10:42PM

My daughter brought a grievance at work because of bullying, discrimination, reduction of hours by her manager. She also reported financial irregularities where he had been apparently taking money.

She has had the result and only a few minor grievances were proven- the major ones unfounded. The whole letter is slanted and puts her in a bad light. She feels she cannot work with this man as he has been told of the allegations inc the financial ones.

Up to now we have used lawyers on the legal helpline I had with my home insurance. They advised not going down a Constructive Dismissal/ tribunal route because only 2 in 10 cases were successful.

My daughter has found Tribunal Action UK and is considering CD. I can't see from their website what percentage of any payout they would take. Their helpline also seems to be staffed by people with no legal training.' Has anyone used them and what feedback would they give.
Thanks

mountainofdebt · 14 October 2009 at 10:58PM

I haven't used them but I would guess that they would tell you what you wanted to hear, especially if you were paying them hard cash.

I know I used solicitors attached to my house insurance when I had some employment issues back in the year and advised that I had a such a slim chance of being successful that they could only proceed if I paid. It wasn't a chance I was prepared to take because of other financial implications.

Has your daughter resigned ?

ThinkingOfLinking · 15 October 2009 at 7:45AM

Get some information from the ACAS website, and if you can go in person to the Citizens Advice it would be a good idea. Has your daughter left or is she still there? I get the impression she's still there. Also look at the ETA website; the Employment Tribunals people. I have on two occasions successfully launched tribunal claims through them; if your claim is accepted, then they pass your details onto ACAS who help you for free. I've had successful outcomes both times (one out of court settlement and one reinstatement) without costing me a single penny or going through the courts. Hope this helps. PS I did this both times with NO legal backup whatsoever, eg no solicitor.

RachelD · 15 October 2009 at 8:33AM

Thanks for your suggestions. No, she is still employed. She has got a medical cert for 'stress at work'.

Lauren7771 · 10 November 2009 at 2:37PM

Appauling service - take your money and little to no communication back - i have asked for a refund based on the poor customer service (£247) for delux service and they are refusing. I will now have to take them to small claims court to get the money back and instead have had to instruct and employment law solicitor.

They made no attempt to resolve any issues - sending generic e-mails and letters - they should not be allowed to trade - disgusting!!!

Scottie62 · 5 February 2010 at 2:35PM

Lauren7771 wrote: »

Appauling service - take your money and little to no communication back - i have asked for a refund based on the poor customer service (£247) for delux service and they are refusing. I will now have to take them to small claims court to get the money back and instead have had to instruct and employment law solicitor.

They made no attempt to resolve any issues - sending generic e-mails and letters - they should not be allowed to trade - disgusting!!!

Lauren I sympathise with your dilema and concur what Tribunal Action UK are doing to people. I to received the same treatment to the extent I have paid about 3k to be represented, and since got rid of them and now represent myself. Deplorable and now I,m having the stress of not just the tribunal but the fight to get back the money already paid.

Good Luck in your endevours and if I make any headway I will leave a post.

mum2one · 5 February 2010 at 3:04PM

I read your post and in all honeslty I thought you were writing my work situation.

I was a manager in catering, and shopped my upper mgr for his actions in supposed confidence, the 1st thing the HR dept did was speak to the area manager who then spoke to the mgr who denied it all, hense my life was made hell, 3 months later it all kicked off again, as one of the other duty managers had enough and split the beans, even thou when he had the chance when I brought the complaint he denied all knowlegde.

The manager in question got suspended, but after my proof of events (I had to photocopy documents, fax them to friends fax machines) etc etc, the upshot was the manager in question resigned.

They got a new senior manager into take over, but because I had been a whislt blower, my life was made hell.....

I then fell pregnant, (total shock) had the pregnancy from hell, and with morning sickness, which literally 24/7 couldn't work, initially signed off sick due to pregnancy, then later stress related, as I was having my life made hell.

when my maternity leave ended I resigned, I had a case for sexual discrimination which I lost - my then solicitor was as much use a chocolate teapot and I ended up representing myself, total sham.... we lost the case.

I changed solicitors, as I was on legal help, it meant they did the work, but I had to represent myself, and after 2 yrs of fighting I took an out of court settlement.

I don't know ur circumstances, but your daughter can ask a solicitors firm for a free initial interview for a chat and their see what they say.

Re house insurance, they only pay/represent you if the odds are 60% plus of winning.

In general unfair constructive dismissal is the hardest to prove as you (the person bring the case) has to begin and produce all the evidence and proof that their is a case to answer.

There is another. slightly detracting but basically on the same route, as employment tribunal, but ACAS, they do a basic hearing, but less pressure than a employment tribunal, may be worth looking at, I would definaltely not let the employers win.

If I can help or u or ur daughter want a chat just pm and if I can help i will. xx

Scottie62 · 12 March 2010 at 1:41AM

You will find that Tribunal Action UK is a trading name for "Action Direct (UK) Limited and that they do not advertise on their websiteas to whom their regulating body is, which is it in fact "The Ministry of Justice".

If anyone has a problem with Tribunal Action UK, direct this to them.

Glad to be of assistance.

ncollier1 · 24 March 2010 at 9:57PM

I paid (fortunately only) £50 for them to review my case with a view to no win no fee representation and they never communicated anything back to me. I am now filing a bank assisted chargeback on the debit card transaction and if that fails, small claims court. Will take the advice above and write to the Ministry of Justice.

cali_ · 15 May 2010 at 4:44PM

Do not use them. They are useless and scam artists. My OH also had very bad experience with them and we ended up losing out money we could not afford to lose out on. Keep well away.

almond · 16 May 2010 at 12:51PM

i used cab and he won my case 17k but got more chance of winning lotto than getting the money would advise you go to them and get a book called employment law i found it very good

Anyone used Tribunal Action UK?

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