nationwide close my bank account

singhsimran · 21 July 2018 at 10:02PM

Hi every one today when i check my internet bank i realise that there are no bank account showing up so i went to nearest atm to check it and machine my card grab my card then i call the bank they say they have closed my bank account but i never receive any letter from there side. i have approx 29000 pounds in my bank account. Will they refund it or not. The only information they gave me is that they closing my account because i reported online fraud on my account i am really very tensed as its my savings for my house. i do not know what to do i do not have any card with me and my Id is with home office. I only have provisional driving licence. Please advice me what will happen now or what should i do?

JuicyJesus · 21 July 2018 at 10:29PM

Where did the £29,000 of savings come from and how quickly did it come into your current account?

You'll likely get the money in the form of a cheque, although really the only people who can tell you full details are Nationwide.

singhsimran · 21 July 2018 at 11:52PM

thanks dear

its my savings in the flex account of nationwide today i see my account disappear then i check with atm and machine retain my card then i call customer care they say they are closing my accounts after i reported the fraud. I am really stressed at the moment. I hope the bank return my money..

glider3560 · 22 July 2018 at 8:26AM

singhsimran wrote: »

thanks dear

its my savings in the flex account of nationwide today i see my account disappear then i check with atm and machine retain my card then i call customer care they say they are closing my accounts after i reported the fraud. I am really stressed at the moment. I hope the bank return my money..

We know that, you've already told us this.

You will need to answer the questions posted above in order for anyone to give you any meaningful advice.

[Deleted User] · 22 July 2018 at 9:07AM

Sounds like a fake post to me

roddydogs · 22 July 2018 at 9:49AM

Wum,..............

JuicyJesus · 22 July 2018 at 11:05AM

singhsimran wrote: »

thanks dear

its my savings in the flex account of nationwide today i see my account disappear then i check with atm and machine retain my card then i call customer care they say they are closing my accounts after i reported the fraud. I am really stressed at the moment. I hope the bank return my money..

That doesn't actually answer the question - where did these "savings" come from and how quickly did they appear in your account?

What is the fraud you reported also?

singhsimran · 22 July 2018 at 1:58PM

Thanks all i have savings from my weekly wages its been there for last 11 months. but suddenly the bank decide to close my bank account. I call the bank they say i am entitled to funds but i need to go to bank branch to take out my funds. Will they give me all in cash or cheque. Over the call they say i am entitled to funds in my account but i need to pop in the branch to take out funds. what that means are they going to give me my money or they just keep it

soulsaver · 22 July 2018 at 2:24PM

Submit a formal complaint... sooner the better.

BoGoF · 22 July 2018 at 2:32PM

Any reason you have failed to answer a question that has been asked twice now?

What was the fraud you reported?

Robin9 · 22 July 2018 at 2:32PM

singhsimran wrote: »

what that means are they going to give me my money or they just keep it

Only one way to find out - go to a branch with ID (your provisional driving license, utility bill - not a mobile phone bill - you need to prove you live at the address your bank has)

nationwide close my bank account

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