Conflicting Information from Santander - Reg Saver

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  • Sea_Shell
    Sea_Shell Posts: 9,386 Forumite
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    Interest credited this morning, so all's good. It's a shame the Auto-renewal didn't work though. Hey-ho. Next year's should.
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.31% of current retirement "pot" (as at end March 2024)
  • Paul_DNAP
    Paul_DNAP Posts: 751 Forumite
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    Yes, I have had my interest into an everyday saver, dumped it out and opened a new monthly saver now. I don't know how I can survive a year with the suspense thinking about how this one will end!
    (Although I could be wrong, I often am.)
  • hoc
    hoc Posts: 557 Forumite
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    Mine matured a few days ago, the balance was automatically transferred to my current account and the same account continues to be a regular saver starting again with a cleared balance. No easy saver account created.


    This is the most convenient implementation I have seen anywhere, well done Santander! No useless clutter with easy saver account with pointless interest rates or new regular account having to change the standing order, nice and clean.


    I had received a call from my branch relationship manager last week who was reminding me my account would expire and that she could set up the new one when I come in as part of another appointment. It seems the staff themselves don't know it is all done automatically.
  • Paul_DNAP
    Paul_DNAP Posts: 751 Forumite
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    Good to know they've got it working as they intended, gives me hope my new one will do the same in 11months time.
    (Although I could be wrong, I often am.)
  • Sea_Shell
    Sea_Shell Posts: 9,386 Forumite
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    So basically their "from 1st June" date was a bit previous!!!
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.31% of current retirement "pot" (as at end March 2024)
  • Paul_DNAP
    Paul_DNAP Posts: 751 Forumite
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    Sea_Shell wrote: »
    So basically their "from 1st June" date was a bit previous!!!


    I think we fell down the gap between their intention and their ability.
    (Although I could be wrong, I often am.)
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