Cashback sites free cash discussion

Hi Ferndale,
I use quidco and find there are some surprisingly slow payments, but I am polite and persistent by e-mail with Quidco and have only been unsatisfied on 1 occasion which I believe was actually Argos' fault. (Listed somewhere in the above thread).
I do however think some of the selling companies may reject 1st requests hoping you will go away....in my experience Quidco has always turned this around.
So I suggest you follow up and see how you get on.
BTW I think Quidco's contact system is unfriendly so you have to look for how to contact them
Note: There may be a newer thread outlining other's recent experience with Quidco. Pete

I haven't used Quidco since finding TopCashBack who don't charge u £5 for using them and their customer services are fantastic and get back very fast with any issues I have been r having.

I signed up to topcashback. I have had approx. £200 back. I am owed about £100. BUT without warning my account was closed. After I contacted them I was told that my account had been automatically terminated by the system, due to my account showing characteristics that are potentially attributable to abusive or fraudulent activity that may contravene our Terms and conditions, due to merchant abuse.
I have emailed him back twice to find out what this means. I have no idea what, if anything, I have done wrong. I have genuinely used my account to buy goods and services. I am really worried about this, I feel that a mistake has been made closing my account.
There is no telephone contact so you are reliant on waiting for a reply. I am still waiting albeit still hopeful that the mistake will be rectified.

Recently TCB closed their customer forums for rather spurious reasons. These forums were a useful tool to guage the effectiveness of both TCB and retailers. They say their retailer stats tells all - well in the 5 years I have used TCB - I have not found the stats representative by a wide margin.

It is now virtually impossible to contact TCB except in relation to a specific transaction, in other words if you have a general question, don't bother.

One has to really question what TCB's ulterior motives are for doing this, which by any measurement is unhelpful.

Secondly I have noticed that the number of retailers that are registered on TCB has declined; I have used (69) of which 23 retailers are no longer on TCB , ie 33% - this is pretty remarkable and should perhaps be commented on. It may also be a factor why TCB are closing the forums and options to question TCB's performance?

Bottom line TCB are no longer offering the best deals, frequently there are better deals off TCB, with less hassle.

Is Quidco doing any better? Or is the beginning of the end for cashback sites?

November2 wrote: »

Hi, does anyone else get a security warning when trying to get onto Mutualpoints site? I've been getting a risk warning for weeks now and I haven't liked to click continue.

Not by just going onto the site, tried Firefox and IE, no warnings