BT no longer supporting Yahoo

SallySunshine · 25 January 2020 at 5:29AM

Im with bt and need to change my Yahoo account on my iPad and iPhone since they no longer receive or send e-mails, although strangely my Mac seems to although it stopped my e-mails for a couple of days.The Mac is still showing Yahoo but when checking the settings, incoming and outgoing servers are btinternet ones.
I can access my e-mails through my BT website.
Would I be better changing to Apple Mail or iCloud.
I know I will have to alter some settings, adding IMAP which wasn't on Yahoo,
i have asked the BT Communitybut ended up being told to go to Yahoo forums!

bill888 · 25 January 2020 at 8:46AM

fwiw, why not use google mail?

Works fine with IOS devices.

almillar · 28 January 2020 at 2:45PM

I'm sure Yahoo has their own Mail app for iOS like they do on Android

Canute01 · 20 February 2020 at 2:08PM

I have spoken with BT, it states:

the app to which BT's website is linked no longer works for BT mail
the only means of accessing BT email addresses is via their website
there is no app through which BT email addresses can be accessed
BT has migrated BT Addresses from Yahoo to their own servers but unable to confirm when this happened or who controls customer data.
BT acknowledges it has made this without advising its customers

BT claim to have 18 million customers, how many are impacted by this unilateral action?
Is this a wheez to force BT customers into purchasing the BT Premium mail service?

Are other BT Customers willing to accept this service- seems strange a company which owns a Mobile Network Operator EE is creating obstacles to customers using mobile data - a key source of revenue.

BT no longer supporting Yahoo

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