BT no longer supporting Yahoo

SallySunshine
SallySunshine Posts: 813 Forumite
Part of the Furniture 500 Posts
edited 25 January 2020 at 5:31AM in Broadband & internet access
Im with bt and need to change my Yahoo account on my iPad and iPhone since they no longer receive or send e-mails, although strangely my Mac seems to although it stopped my e-mails for a couple of days.The Mac is still showing Yahoo but when checking the settings, incoming and outgoing servers are btinternet ones.
I can access my e-mails through my BT website.
Would I be better changing to Apple Mail or iCloud.
I know I will have to alter some settings, adding IMAP which wasn't on Yahoo,
i have asked the BT Communitybut ended up being told to go to Yahoo forums!

Comments

  • bill888
    bill888 Posts: 249 Forumite
    Part of the Furniture 100 Posts Name Dropper
    fwiw, why not use google mail?

    Works fine with IOS devices.
  • almillar
    almillar Posts: 8,621 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I'm sure Yahoo has their own Mail app for iOS like they do on Android
  • I have spoken with BT, it states:
    • the app to which BT's website is linked no longer works for BT mail
    • the only means of accessing BT email addresses is via their website
    • there is no app through which BT email addresses can be accessed
    • BT has migrated BT Addresses from Yahoo to their own servers but unable to confirm when this happened or who controls customer data. 
    • BT acknowledges it has made this without advising its customers 
    BT claim to have 18 million customers, how many are impacted by this unilateral action?
    Is this a wheez to force BT customers into purchasing the BT Premium mail service?

    Are other BT Customers willing to accept this service- seems strange a company which owns a Mobile Network Operator EE is creating obstacles to customers using mobile data - a key source of revenue.

     
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