Equifax Complaint

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  • sourcrates
    sourcrates Posts: 28,931 Ambassador
    First Anniversary Name Dropper First Post Photogenic
    edited 19 August 2019 at 3:05PM
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    squigglebit wrote: »
    Post and kept copies of all the letters I sent and their responses.

    Good, right, click on this link :

    https://forums.moneysavingexpert.com/showthread.php?t=2607247

    Go to post #3#, its a follow up letter normally sent after a provit letter has not had an adequate response.

    The last three paragraphs (in pink) may apply to you.

    Edit the letter to your situation, they then have 8 weeks to issue a final responce, if you remain unhappy, progress the matter to the FOS and also, the ICO, one way or another, this will be resolved, it just takes a little effort on your part, as the complaint must reach the right people.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • squigglebit
    squigglebit Posts: 95 Forumite
    First Post First Anniversary Combo Breaker
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    sourcrates wrote: »
    Right, click on this link :

    https://forums.moneysavingexpert.com/showthread.php?t=2607247

    Go to post #3#, its a follow up letter normally sent after a provit letter has not had an adequate response.

    The last two paragraphs (in pink) may apply to you.

    Edit the letter to your situation, they then have 8 weeks to issue a final responce, if you remain unhappy, progress the matter to the FOS and also, the ICO, one way or another, this will be resolved, it just takes a little effort on your part.

    Thank you for your help :)
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