Thinking of moving to Vodafone.

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  • s_b
    s_b Posts: 4,463 Forumite
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    been with vodaphone this last 18 months not a heavy user and never needed to contact them the 35 watsits has always been good so ive been happy at £20 a month,its now gone up to £24+ and to be honest after being with virgin and arguing on the phone to get it cheaper after every so often i gave up an cancelled them the 18 months ago ive just joined shell via this site with cashback end of oct,if it all goes pear i will let you know
    hth
  • AndyPK
    AndyPK Posts: 4,241 Forumite
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    My go live date to VF was yesterday.

    Internet working.

    ping is slower 25ms ?
    upload is quicker. Wasn't expecting that. (went from 40 to 70 package)


    I can dial out on my number, but can't dial in. You get NO ringing tone when attempting. So i'm testing the call center services!
  • mnbvcxz
    mnbvcxz Posts: 382 Forumite
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    AndyPK wrote: »
    I can dial out on my number, but can't dial in. You get NO ringing tone when attempting. So i'm testing the call center services!

    You might try dialling 17070 and see if it works to tell you what telephone number your line thinks it is. Alternatively you could dial your mobile and see what number comes up on caller id. You may have done this already...
  • Xenon
    Xenon Posts: 235 Forumite
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    I have just renewed with Vodafone (Current Fibre 76 contract ends 13/09/19)

    I have taken the Superfast 2 package - little cheaper than my current one.

    Since i started i have had no issues with the router/broadband etc etc

    Hope that continues...we shall see
  • AndyPK
    AndyPK Posts: 4,241 Forumite
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    Yes, mnbvcxz That was the first thing I did. Rang my mobile and my correct number appeared.


    vodaphone got me to dial 17070 and that is also correct.


    Currently with vodafone back office tech department. Response 24-48 hrs
  • AndyPK
    AndyPK Posts: 4,241 Forumite
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    Well vodafone are the mightmare people say!

    They mean to be getting back to me within 24-48 hours. They didn't
    Just giving me bull now.

    Usually 30 mins to get a ring back from them. (rather than wait in que)
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