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MSE News: Sky takes over O2 and Be broadband: What does this mean for customers?
Comments
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I've got O2 broadband but am out of contract so no problem there. I've kept it mainly because I use O2 PAYG mobile so I get the £5 monthly discount on my broadband. And I'm happy with it on the whole.
Have had the introductory letter from Sky, am not much the wiser. My landline is with BT - in fact, Sky landline is not yet available in my area, so I'm not too sure what would happen there anyway.nyarlathotep0 -
Nyarlathotep wrote: ».... My landline is with BT - in fact, Sky landline is not yet available in my area, so i'm not sure what would happen there anyway.
They have stated on their website FAQ for o2 forced "migrants" to sky that if your landline is not with o2 then you will not have to take a sky landline:If you don’t have an O2 Home Phone or BE landline service currently, you won’t have to take these services with Sky.0 -
They have stated on their website FAQ for o2 forced "migrants" to sky that if your landline is not with o2 then you will not have to take a sky landline:
I agree that in areas outside the "Sky Network" you have to use someone else (i.e. probably BT), but if you are inside their area where they have their own kit installed they'd surely like you to switch.
It says "you don't have to take a Sky landline", but if you don't, what are the implications?0 -
Nyarlathotep wrote: »I've got O2 broadband but am out of contract so no problem there. I've kept it mainly because I use O2 PAYG mobile so I get the £5 monthly discount on my broadband. And I'm happy with it on the whole.
Have had the introductory letter from Sky, am not much the wiser. My landline is with BT - in fact, Sky landline is not yet available in my area, so I'm not too sure what would happen there anyway.
What is happening regarding the £5 discount for O2 pay and go customers once they move over to sky? I guess that will go.0 -
I agree that in areas outside the "Sky Network" you have to use someone else (i.e. probably BT), but if you are inside their area where they have their own kit installed they'd surely like you to switch.
It says "you don't have to take a Sky landline", but if you don't, what are the implications?
What are you looking for over this?
They have put 2 answers to questions about this on their FAQ.
In both they state (unambiguously) that o2 customers who don't have o2 supplying their landline won't have to take sky landline .
Presumably there will be offers to us to encourage us to take their landline and other products, just as others offer bundled bb with phone deals which are cheaper than buying them separately.0 -
easymoney999 wrote: »What is happening regarding the £5 discount for O2 pay and go customers once they move over to sky? I guess that will go.
They say on their site nothing will happen about the discount for now.Nothing changes right now and for the time being you’ll continue to benefit from any regular monthly discounts on your broadband and or home phone account
Presumably they won't continue for ever giving this discount (and hopefully data protection will mean they cannot police it anyway).
Maybe they will replace it with a discount if we take their phoneline??0 -
What are you looking for over this?
They have put 2 answers to questions about this on their FAQ.
In both they state (unambiguously) that o2 customers who don't have o2 supplying their landline won't have to take sky landline .
Presumably there will be offers to us to encourage us to take their landline and other products, just as others offer bundled bb with phone deals which are cheaper than buying them separately.
Thanks Quentin - I think I responded to your answer too quickly - anyhow after all the discussions and looking at the offers I've decided enough was enough and have decided to switch to BT - my O2/Sky broadband will end on 31st May.0 -
Yeah my plusnet speeds are shocking
Compared to my O2 days
Customer service is on par with O2 imho free call English call centre.
Nice speeds!
I was looking to switch to them via Quidco (ex Be customer of 5+ years), but the Quidco site states half price BB for 9 months, but there's no such offer when you get transferred to the Plusnet site?0 -
Thanks Quentin - but I'm not bothered - I'll be jumping ship after my year's free broadband
I just don't trust Sky; I don't trust Murdoch.Thanks Quentin - I think I responded to your answer too quickly - anyhow after all the discussions and looking at the offers I've decided enough was enough and have decided to switch to BT - my O2/Sky broadband will end on 31st May.
:mad: :mad: :mad:Nice speeds!
I was looking to switch to them via Quidco (ex Be customer of 5+ years), but the Quidco site states half price BB for 9 months, but there's no such offer when you get transferred to the Plusnet site?
£101 cashback at TCB.:doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:0 -
You just have to leave them be or gain a few more grey hairs for yourself. This discussion has been closed.
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