Fineco Bonus not paid

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buyhighselllow
buyhighselllow Posts: 243 Forumite
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edited 19 June 2018 at 2:05PM in Budgeting & bank accounts
Anyone still not had their Fineco Bonus ?

I opened the account on the 8th May and have not received my opening bonus or my subsequent referral bonus ( to my other half who has also not received her bonus)

I had the 19th June in mind as the deadline or did they move it on to July ?
Over £2K made from bank switches and P2P incentives since 2016 :beer:
«13

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  • Zanderman
    Zanderman Posts: 4,684 Forumite
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    edited 19 June 2018 at 3:00PM
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    Same worries here!

    Heard nothing from them, ever, about the bonus - not even the question of which bonus was wanted - the cash or the free trades.

    I opened an account via a referral and my other half did the same with my referral - so that's 3 bonuses we're owed between us.

    No word yet from fineco though.

    Last word on the referral thread was this from Luke2010
    luke2010 wrote: »
    I chased them regarding the promotion and they sent me this -

    we inform you that your promotion provides for the pop-up by the
    19/06/2018.

    we apologize for our previous uncorrect communication.

    Which confirms your 19th June recollection.

    PS thanks for starting a discussion thread about this - it'll keep Browntoa happy if it means the referral thread isn't cluttered up with chat!
    PPS their phrasing about a 'pop-up' prompted me to log back in after turning ghostery and adblocker off, just in case they were blocking said 'pop-up'. But no, still no pop-up.
  • buyhighselllow
    buyhighselllow Posts: 243 Forumite
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    Zanderman wrote: »
    Same worries here!

    Heard nothing from them, ever, about the bonus - not even the question of which bonus was wanted - the cash or the free trades.

    I opened an account via a referral and my other half did the same with my referral - so that's 3 bonuses we're owed between us.

    No word yet from fineco though.

    Last word on the referral thread was this from Luke2010



    Which confirms your 19th June recollection.

    PS thanks for starting a discussion thread about this - it'll keep Browntoa happy if it means the referral thread isn't cluttered up with chat!
    PPS their phrasing about a 'pop-up' prompted me to log back in after turning ghostery and adblocker off, just in case they were blocking said 'pop-up'. But no, still no pop-up.

    Glad its not just me then...I have messaged them..
    Over £2K made from bank switches and P2P incentives since 2016 :beer:
  • luke2010
    luke2010 Posts: 188 Forumite
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    Technically they have until midnight tonight but I'm not holding my breath!
  • scragend
    scragend Posts: 287 Forumite
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    I've not had mine either.
  • luke2010
    luke2010 Posts: 188 Forumite
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    Becoming one big joke now? Did anyone get this 'email' that was apparently sent?

    with regards to your request we inform you that on 4th of May an
    email was sent notifying that the bonus reward was postponed until
    29/05/2018 and that the new date for the bonus selection is
    10/07/2018.

    Please find here below the guidelines for the bonus reward:

    https://finecobank.co.uk/uk/promo/mgm37/details.html

    We apologize for any inconvenience caused.

    For further information you can get in touch with us through the
    Contact Us section in the Client Area or by calling:

    - 0800 640 6667 (from landline and mobile)
    - +44 (0) 207 065 7557 (from abroad)

    Client Service,
    Fineco. Simplifying banking.
  • Foibles
    Foibles Posts: 22 Forumite
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    After not hearing anything for a while I enquired about the promotion generally a little while ago. It was confirmed that I've met the requirements, and to expect the activation of the 'Friendship Rewards' page available by 19th June.

    On a different forum a chap has been told the pop up will now appear by July 10th.
  • buyhighselllow
    buyhighselllow Posts: 243 Forumite
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    we would like to inform you that a pop-up will be shown by the
    10/07/2018 in the Client Area, exclusively for clients who have met
    all the conditions.

    You can choose between the following bonuses:

    - £70 cash directly into your account. The bonus will be paid within
    8 working days from the acceptance of the bonus.

    - 100 orders with no commission to be used within 3 months from the
    date of acceptance. You can start enjoying the bonus 2 days after
    signing the contractual supplement.

    Thank you for your collaboration.

    ...Is the reply

    Anyone SURE you can take the 1K back out now while we wait ?
    Over £2K made from bank switches and P2P incentives since 2016 :beer:
  • blindman
    blindman Posts: 5,659 Forumite
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    buyhighselllow wrote: »

    Anyone SURE you can take the 1K back out now while we wait ?

    Yes

    The T&C's only state the account must be credited with £1K, not that the balance must not fall below £1K

    It makes sense to have the payout date from July so as to do all the qualifying accounts in one go.
  • buyhighselllow
    buyhighselllow Posts: 243 Forumite
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    blindman wrote: »
    Yes

    The T&C's only state the account must be credited with £1K, not that the balance must not fall below £1K

    It makes sense to have the payout date from July so as to do all the qualifying accounts in one go.

    Cheers, can redeploy the funds then :beer:
    Over £2K made from bank switches and P2P incentives since 2016 :beer:
  • Foibles
    Foibles Posts: 22 Forumite
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    Yeah, I'd already taken mine out when I got the confirmation email.
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