Feedback on Utility Point

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  • molerat
    molerat Posts: 31,868 Forumite
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    They are showing as a £37 saving on my current fix according to CEC. Unfortunately CEC seem to have the wrong prices according to the UP website (and EnergyHelpline and CAB !) which shows the saving as £7.
  • PennineAcute
    PennineAcute Posts: 1,161 Forumite
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    I like their new saver energy package.
  • esmerelda98
    esmerelda98 Posts: 430 Forumite
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    I'm trying to switch to Utility Point online but after they show the tariffs available, I can't seem to go any further. Any advice?
  • Maxwell007
    Maxwell007 Posts: 312 Forumite
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    I'm not sure like what i'm hearing so far but they are the cheapest for me :
    Estimated cost £75/month or £894/year
    Tariff type Fixed for 12 months

    "Early exit fee £72" WOOOOW
  • esmerelda98
    esmerelda98 Posts: 430 Forumite
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    Are you able to sign up online, Maxwell? I still can’t.
  • Maxwell007
    Maxwell007 Posts: 312 Forumite
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    they have a great online chat service on there web page asking a few questions before I give them the green light on my switch, Change web browser E98.
    utilitypoint co uk
  • Maxwell007
    Maxwell007 Posts: 312 Forumite
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    https://uk.trustpilot.com/review/www.utilitypoint.co.uk
  • wavelets
    wavelets Posts: 1,164 Forumite
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    edited 7 December 2018 at 12:14PM
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    esmerelda98 wrote: »
    I'm trying to switch to Utility Point online but after they show the tariffs available, I can't seem to go any further. Any advice?
    esmerelda98 wrote: »
    Are you able to sign up online, Maxwell? I still can’t.

    What issue are you having signing up with them online?

    Their "Direct" tariffs are only available direct from them.
    (i.e you cannot switch to them via a comparison site, although the comparison site may show them, but ask you to go direct to the supplier's website)

    Get an online quote from their website, and at the bottom of your quote, there is a 'Switch Now' button :)
  • esmerelda98
    esmerelda98 Posts: 430 Forumite
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    The 'switch now' button was missing but the Chat Rep told me that pressing the area on the screen where it should be should work. Thanks for replying.
  • Stompa
    Stompa Posts: 8,348 Forumite
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    Their website seems to be misbehaving. If you get a quote and then click on 'Tariff Information', you get taken to a page where all the relevant numbers are missing.
    Stompa
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