We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Regulator responds to our Ryanair name-change complaints dossier - MSE News

Options
Former_MSE_Megan_F
Former_MSE_Megan_F Posts: 418 Forumite
Newshound!
in Flight delay compensation
The aviation regulator will not be taking action against Ryanair, after we asked it to investigate our dossier of more than 160 name-change booking complaints - but has pledged to tackle unfair contract terms across the industry...
Read the full story:
'Regulator responds to our Ryanair name-change complaints dossier'
OfficialStamp.gif
Click reply below to discuss. If you haven’t already, join the forum to reply.
Read the latest MSE News
Flag up a news story: news@moneysavingexpert.com
Get the Free Martin's Money Tips E-mail

Comments

  • Justice13075
    Justice13075 Posts: 2,008 Forumite
    Part of the Furniture 1,000 Posts
    Who funds the Regulator?????????????????????
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    So nearly 200 people, that we know about, probably hundreds more who haven't reported the issue, ALL made a mistake when booking?
    CAA are really not fit for purpose when it comes to protecting the consumer.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    Justice13075 wrote: »
    Who funds the Regulator?????????????????????

    “The UK government requires that the CAA's costs are met entirely from its charges on those whom it regulates. Unlike many other countries, there is no direct government funding of the CAA's work”

    Doh! Stoopid government.
    Posts are not advice and must not be relied upon.
  • Justice13075
    Justice13075 Posts: 2,008 Forumite
    Part of the Furniture 1,000 Posts
    Yes, we know that. It is the airlines that fund the CAA
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Alas its a fundamental feature of UK bureaucracy, continually pass the buck down to someone else.
    Government passes the buck to CAA for consumer protection, funded by the airlines.
    CAA passes the buck to unregulateded, quango ADRs, funded by the airlines, from money the have denied consurmers from valid claims.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    The CAA calling for consumer protection and unfair contracts legislation, don’t we have this already?
    Posts are not advice and must not be relied upon.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture