We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
O2 customers hit by data outage - MSE News
Former_MSE_Naomi
Posts: 519 Forumite
in Mobiles
O2 customers have been unable to use their mobile data this morning, and the network has confirmed it is investigating the issues...
Read the full story:
'O2 customers hit by data outage'
Click reply below to discuss. If you haven’t already, join the forum to reply.
'O2 customers hit by data outage'
Click reply below to discuss. If you haven’t already, join the forum to reply.
0
Comments
-
Do keep up Naomi. https://forums.moneysavingexpert.com/discussion/59347700
-
I think we should start a class action lawsuit and sue them for millions, we're all going to be rich I tell you!!!
(thought I'd get ahead of the game
) 0 -
This is from Sky's/O2's status checker page:-We’re aware that our customers are unable to use data this morning. One of our third party suppliers has identified a global software issue in their system which has impacted us. We believe other mobile operators around the world are also affected. Our technical teams are working with their teams to ensure this is fixed as quickly as possible. We’d encourage our customers to use Wifi wherever they can and we apologise for the inconvenience caused.0
-
Not looking for a refund, but would we be able to break a contract (12m sim-only, no phone) on the basis of service not being provided without incurring a penalty?"We, the unwilling, led by the unknowing, are doing the impossible for the ungrateful. We have been doing so much, for so long, with so little, we are now qualified to do anything with nothing."
- Konstantin Josef Jireček0 -
@plebeian
Very short answer would be No.
This is a short interruption and services are "best efforts". You don't have a guarantee of uninterruptible service.0 -
Looks like the answer is sort of - in terms of compensation!
https://www.bbc.co.uk/news/business-46481797
I assume that MSE will get round to updating their article sometime:)0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.4K Banking & Borrowing
- 253.3K Reduce Debt & Boost Income
- 453.8K Spending & Discounts
- 244.4K Work, Benefits & Business
- 599.7K Mortgages, Homes & Bills
- 177.2K Life & Family
- 258K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards