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    • justjohn
    • By justjohn 8th Jul 14, 10:41 AM
    • 2,158 Posts
    • 1,654 Thanks
    justjohn
    • #2
    • 8th Jul 14, 10:41 AM
    • #2
    • 8th Jul 14, 10:41 AM
    copied link does not work
    click link does not work ...takes me to butlins
    • sarah1972
    • By sarah1972 8th Jul 14, 11:49 AM
    • 14,285 Posts
    • 43,956 Thanks
    sarah1972
    • #3
    • 8th Jul 14, 11:49 AM
    • #3
    • 8th Jul 14, 11:49 AM
    Link works fine, just waiting for the code to be updated.

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    • justjohn
    • By justjohn 8th Jul 14, 7:00 PM
    • 2,158 Posts
    • 1,654 Thanks
    justjohn
    • #4
    • 8th Jul 14, 7:00 PM
    • #4
    • 8th Jul 14, 7:00 PM
    link works now...new customers only...
    • BLUEWKD
    • By BLUEWKD 8th Jul 14, 10:48 PM
    • 6,756 Posts
    • 96,579 Thanks
    BLUEWKD
    • #5
    • 8th Jul 14, 10:48 PM
    • #5
    • 8th Jul 14, 10:48 PM
    It is one per address not per new customer btw. I got a letter telling me off for using it when someone at my address had already used it before (OH). Great though as used it to send a parcel by ups next day and cost me 90p ish
    Last edited by BLUEWKD; 08-07-2014 at 10:57 PM.
    Be thankful for what you have because it could all be taken away tomorrow.


    • wearside
    • By wearside 9th Jul 14, 11:01 AM
    • 1,430 Posts
    • 887 Thanks
    wearside
    • #6
    • 9th Jul 14, 11:01 AM
    • #6
    • 9th Jul 14, 11:01 AM
    I have just posted my first parcel for free having sold an item on eBay. However I charged and received postage when my item was sold, as I expected to use Royal Mail. My moral dilemma is should I refund the postage or not?
    To Dare is To Do
    • bandanaman
    • By bandanaman 10th Jul 14, 8:17 PM
    • 7 Posts
    • 1 Thanks
    bandanaman
    • #7
    • 10th Jul 14, 8:17 PM
    • #7
    • 10th Jul 14, 8:17 PM
    Tried using the parcel2go offer today - Paid extra for collection and 2 day delivery - they never collected (UPS) they never contacted me and they expect me to wait 8 hours the next day for a 'possible' collection - delivery is now 4 days (due to the weekend)
    Used (tried) once - never again - bad service I can get anywhere - use the direct links to the couriers. TERRIBLE SERVICE - (no wonder it is on offer!)
    • *Jelly Tots*
    • By *Jelly Tots* 13th Jul 14, 10:56 AM
    • 1,981 Posts
    • 4,089 Thanks
    *Jelly Tots*
    • #8
    • 13th Jul 14, 10:56 AM
    • #8
    • 13th Jul 14, 10:56 AM
    I have just posted my first parcel for free having sold an item on eBay. However I charged and received postage when my item was sold, as I expected to use Royal Mail. My moral dilemma is should I refund the postage or not?
    Originally posted by wearside
    I would say no as it is swings and roundabouts with ebay - more bad than good for sellers - what about all the time you lose your fees or someone lies about an item not arriving etc etc
    • LittleMissy
    • By LittleMissy 14th Jul 14, 12:45 PM
    • 2 Posts
    • 1 Thanks
    LittleMissy
    • #9
    • 14th Jul 14, 12:45 PM
    • #9
    • 14th Jul 14, 12:45 PM
    Just used this service - my advice is don't! Selected a next day delivery option so my parcel should have been collected today - received a text at 12.20pm to say collection had been attempted so I'd now need to rebook my parcel. Strange this as I work from home and can see my front door from my desk - no driver ever appeared! They should(!) be coming to collect tomorrow as it's too late for them to do so today even though it's only just 12.30 in the afternoon. Dreadful service :-(
  • HelenK6
    Ordered a pick up collection on Friday for today (Monday) via Yodel. So far so good, parcel just picked up, was also texted this morning by Parcel2go to confirm pick up. Happy bunny. Will write again to confirm when parcel has been delivered.
    • Danicus
    • By Danicus 14th Jul 14, 3:47 PM
    • 1 Posts
    • 0 Thanks
    Danicus
    Wasted Afternoon!
    Wasted an afternoon packing a parcel to the Netherlands (for the grandchildren) and trying to send using Parcel2Go.

    Went through the quote process and tried a couple of operators (PostNL and UPS) but each time got a message of "Your chosen service is not available to this destination" (after having filled in all the details).

    The live chat person on their Web site eventually said that this was because my sending post code was banned in their system - something about previous fraudulent activity. Given that I have no way of knowing about this or investigating it, all I can do is return to using Royal Mail.
    • Busybee13
    • By Busybee13 15th Jul 14, 7:50 PM
    • 3 Posts
    • 0 Thanks
    Busybee13
    Don't bother wasting your time
    Booked my collection online on Saturday evening for collection on Monday with Yodel next day delivery. Told collection would be between 7am and 7pm. Spent the whole day waiting. At 6pm a text message came to say that collection was attempted and to rebook collection. Unbelievable as I had waited in all day and nobody had been at all. Can't speak to anyone by phone so did live chat to be told that it would be rebooked for Tuesday and it was confirmed. AGAIN waited in the whole day. It is now 7.30pm Tuesday evening. Cancelled through live chat, as they wanted to rebook for collection again tomorrow. I've got better things to do than wait around for a courier, I'm going to post office. Won't use them again.
    • magicgranny
    • By magicgranny 16th Jul 14, 8:52 PM
    • 17 Posts
    • 4 Thanks
    magicgranny
    why not PO BOX NO delivery
    just tried to use this to return goods to a well known company but website refuses to deliver to po box.....
  • HelenK6
    Updating previous comment - parcel was delivered as promised. Really pleased, saved myself some money.
    • CeeJay
    • By CeeJay 20th Jul 14, 5:56 PM
    • 24 Posts
    • 11 Thanks
    CeeJay
    Used Parcel2Go code but only received 8.33 discount not 10. According to them the offer was "Up to 10%" but no explanation of how they arrived at my figure. The parcel was picked up as promised by UPS and still in transit.
  • colhandluke
    never use again
    the tracking said the parcel was delivered at 19.50 tonight and signed for by her and my daughter in law rang me to say it wasnt i got intouch with parcels2go and was practically made a liar out of and after being on with them for a while trying to put in a loss parcel claim suddenly the tracking changed with city link saying item in our network (20:48 Mon 21/7/14 1 item: In our network.) they couldnt tell me why it said it was delivered and signed for which by the way it still says delivered 19:50 Mon 21/7/141 item: Successful delivery. Signed for by: XXXXX and down below 20:48 Mon 21/7/14 1 item: In our network. still havnt got an answer as they say they can only get intouch with them by email im still very annoyed at being made a liar out of
    • rebeccaj
    • By rebeccaj 23rd Jul 14, 7:43 AM
    • 1,267 Posts
    • 2,055 Thanks
    rebeccaj
    had so many problems with Parcel2go so I won't use them any more. There are far, far better delivery companies out there.
  • colhandluke
    More lies by them and still trying to make me out to be a liar.it was signed for as delivered then when i complained all of a sudden it appeared back at the depot and when it was delivered the next day the driver said it mustnt have been out for delivery the day before as there was no redelivery sticker on it this is one of the emails i got

    Good Afternoon XXXXXX,

    Thank you for your email.

    My apologies for the issues here, seems that this was scanned as delivered as a mistake of the driver but the customer was not in for the delivery to be made.

    This has now gone back out for delivery today and been delivered. The proof of delivery for this can be located below-



    I hope this information helps, XXXXXX and thank you for contacting Parcel2Go.com.


    Kindest Regards
    Dianne Fisher
    Parcel2Go.com
  • colhandluke
    Delivered
    1 item: Successful delivery. Signed for by: DXXX
    12:19 Tue 22/7/141 item: Successful delivery. Signed for by: DXXX Item Ref: 92
    19:50 Mon 21/7/141 item: Successful delivery. Signed for by: SXXXX Item Ref: 92
    Out for Delivery1 item: Out for delivery
    07:33 Tue 22/7/141 item: Loaded onto a van for delivery. Item Ref: 92
    06:27 Mon 21/7/141 item: Loaded onto a van for delivery. Item Ref: 92
    • nightsky224
    • By nightsky224 29th Jul 14, 9:41 AM
    • 846 Posts
    • 549 Thanks
    nightsky224
    Just to balance out reviews, I have used Parcel2go once with the code and 2 times since. Opted for TNT and UPS, collected from my work address on the agreed date and delivered on the agreed date.


    I found it a great way to get cheap prices for delivery and will use again.
    Recently married and loving it x
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