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New Enterprise Allowance scheme - My story

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  • How long do you need to be signing on for to apply for new enterprise allowance?
  • Here's my experience of the NEA scheme so far

    I'm 4 weeks into my 26 week NEA run so far:

    1) NEA payments were delayed by 2 two weeks because of a FAX communication error between JCP and NEA. having no ££ for food was not nice at all. It was only when I physically vistied JCP did I find out what was going on and managed to get it sorted.

    2) Loan took 12 weeks to pass pre application. Still on going

    3) Housing benefits suspended for 5 weeks so far. Had to visit HB people 3 times so far.

    4) Tax Credits wanting more info on business before they make a decision. Still on going


    That all may look like a nightmare - but I actually think it's quite a good thing - because this is really what running business is all about - it's not really about making the product or whatever you are selling - it's about dealing with all the problems along the way. If you can handle all these kinds of issues and are prepared for the worst case scenarios - you will be fine on the NEA and you have a good chance to make your business a success.
  • NEA insider, the NEA loan is not provided by Start-up Loan comany. However, you can get a loan via Start-up Loan company known as a top-up loan. Key thing with Start-up Loan company is that you have to prove though sales that the business is viable. The NEA loan is for new businesses and is provided if NEA sign of your business plan as viable. I,ve been through both processes when the original higher 2.5k loan was first set up two years ago. Ask your NEA adviser or JCP adviser for the details of the NEA loan provider. They have very different terms and conditions.

    Garethgrew, as fare as I am aware. You can now start the process of getting on NEA as soon as you have signed on as unemployed. If you wait. You will be placed on The Work Programme. Once on The Work Programme. You cannot go on NEA until you have completed that two year course. You cannot have help from two different agencies. So, get it sorted if you have a viable business idea. Anything beats The Work Programme!

    JazzBin, looks like you have done everything the wrong way around. You should not have signed off JSA until the loan was agreed with the NEA loan provider. The loan process should take no longer than 3 weeks to complete once your business plan is signed off by your NEA provider. Once your business plan has been signed off. You fax over the loan details to the NEA provider along with a copy of your business plan. After a sort chat on the phone with the loan providers to double check any issues with your business plan. They should send you a loan agreement form to sign. This is the hard copy of your loan agreement which has to be sent by post. Should only take a couple of days for your loan to be made ready. Simple phone call to the loan provider to confirm that the loan is in place. Then, and only then should you sign off JSA and sign the NEA forms. JCP should then fax the loan company to confirm that you are now on NEA. Your loan should then be paid into your bank account within a couple of days! NEA payments should start within 10 days. Your likely to also get paid a final payment of JSA. Housing benefit and working Tax credits claim should be sorted ASAP. Your business plan and NEA paperwork is your proof of working full-time. Remember, your reasearch and setting up your business is work. Everything you do including making phone calls and attending JCP to sort out any problems with payments is classed as work. Take control. Be respectful but dont take no for an answer! Your now in business. Your a professional in your business. So, expect the likes of JCP staff to do the same. If staff are being difficult. Request to see a manager and get the manager to sort out any problems. Its the same with every aspect of being on NEA and running your business. Take control. Make the phone calls. Ask the questions and follow up on everything that is promissed.

    In your case, JazzBin. Planning and doing things in the right order is everything! I think you need to get on the phone ASAP to the NEA loan provider and complain and tell them to get their finger out. Without your loan. How can you start trading? If your not trading. How can you claim Working Tax credits or get the NEA payments? One thing to deal with problems when they happen. Much better to deal with the problems before they happen!
  • Hi TruBlue1965

    Please don't assume from my post - that I just sat there and let this happen and I'm whining about it :)

    In my case everything *was* planned (from reading every single post in this forum :) ) - and did hinge on getting the loan then signing off. The loan process for me was very very different from what you have described above (I'm guessing your experience was a while back?) - in my area it's a on-line pre-application thing - no faxing or phone calls, with multiple certified documents required. The process messed up because the on-line auto instructions were incorrect and caused the delay - they have now been changed because of my situation and fury caused. Once the loan has been approved and the JCP has faxed the loan company - it takes 7-10 working days to finally get the dosh (I'm actually still in that period).

    Housing *was* sorted ASAP - the day I sign off the dole - I informed them of the changes - they asked for the NEA starting letter and a self-employment form filled out. They are still processing it - I have visited them 3 times so far - nothing will speed that up.

    My Loan application was started on 01/07/2015 and finally approved on 13/10/2015 - yes you read that correct - it took 3 months to get damn the thing approved - the whole fiasco ended in a complaint forms being filed to the loan company and apologetic phone calls and email being received. My mentor actually advised me not to use the GOV loan provider because a few other folk had the same problem - he told me that the loan can take from 3 weeks to 3 months - and he was so correct on that. So in the end I had no choice but to sign over the NEA before the loan was approved and the 13 week sign off limit ran out - and the JCP said they could do nothing about this.

    And yes you are correct about all the rest of it, the Tax Credits folk sent me a lovely Tax Credits Examination package (along with scaremongering penalties sheet!!), NEA check up soon (in 2 weeks) e.t.c.. Luckily for me - my line of work I am actually trading already without the Loan and will make it through all this.

    The point of my previous post is that - yes I *planned* for everything to happen in a certain order - and that did not happen - regardless of what I did - It was all beyond my control. And in fact I am half glad it happened - because the important thing here for me is learning to deal with the worse case scenarios - great planning is one thing - but relying on it is lunacy and next to useless when everything f*cks up. Having the experience to work around it - is much more important IMHO.

    Super Jazzed!
  • ceegee
    ceegee Posts: 856 Forumite
    What a very useful and informative thread. Huge thanks to everyone for their input.

    I'll try not to waffle and be boring but I feel stuck between a rock and a hard place with the NEA. I am 59 and have worked since I got my first Saturday job at Woolworths when I was 14! Last month I became unemployed for the first time in my life and it doesn't feel good. I hate the Jobcentre, absolutely hate it. I won't say any more about them because they are not what this is about.

    I have applied for the NEA. Tomorrow I take my business plan along for their inspection. It is as good as it can be; it includes information from the ONS, the IPPC, Age UK, the Nuffield Trust and even a draft analysis from the county council. All of the research is for the mentor's benefit, to show her that there is a need for services such as mine. I already know, from my 15 years working in the sector that the need is there, but obviously I need to be able to prove it to the mentor. It has taken me several weeks of research to gather it all up for presentation.

    Anyway, my savings are rapidly running out and £73.10 JSA is not enough to live on. I get no other help, not even with Council Tax. My problem is that I am now thinking that I should have registered as self employed as soon as I lost my job, because by now I would have been earning money instead of running down my savings. I would dearly love to have the NEA but reading this thread leads me to believe that it could be many more weeks before I know whether or not I can have it, and by then my savings might have completely gone.

    I feel that it would have been better just to have plunged straight into self employment.......I have already got everything in place to start advertising my services (very low overheads and run from home) and with every week that passes my savings are dwindling. I already have one client lined up without even having started to advertise. This will bring in £50 per week.

    Should I just say stuff the NEA and launch myself alone or should I present my BP tomorrow and ask how long it is likely to be before I know if I'm successful or not? I just don't know what to do.....I feel so frustrated, as if doing things properly and going through all the processes/systems is just holding me up rather than helping me. Yes, if I get the £65 a week it will be great, but I'm losing more than that per week by having to subsidise myself from my dwindling savings.

    I want to just go ahead with my advertising and start earning my living again. Would I be stupid to do this? I know I am seeing the mentor tomorrow and there's not a huge amount I could do between now and then, but it's all just so frustrating hanging about.

    If anyone is reading this, what do you think? What would you do?

    Thanks in advance,
    Val
    :snow_grin"Let it snow, let it snow, let it snow........":snow_grin
  • SailorSam
    SailorSam Posts: 22,754 Forumite
    10,000 Posts Combo Breaker
    ceegee wrote: »

    If anyone is reading this, what do you think? What would you do?

    Thanks in advance,
    Val

    If i thought the allowance wasn't going to be a lot longer i think i'd wait. But then i've always been over cautious........
    What if this happens ?
    What if that happens ?
    I've always wished i was more impulsive and would jump when i had the chance.
    I suppose if you start your business without NEA help out iy doesn't take off, in 6 or 12mths when you end up going back to the JC at least you've tried and any saving that you've lost, well you're losing them anyway by waiting.
    Decisions ....... Decisions ........... Decisions.
    Good Luck.
    Liverpool is one of the wonders of Britain,
    What it may grow to in time, I know not what.

    Daniel Defoe: 1725.
  • ceegee
    ceegee Posts: 856 Forumite
    SailorSam wrote: »
    Decisions ....... Decisions ........... Decisions.
    Good Luck.

    Thank you, SailorSam. I wish I had a crystal ball!

    Like you, I've always been cautious, but I don't know if that has been a good thing or not. There's just something nagging at me...a little voice telling me to just go ahead and launch and that I should have done it as soon as I became unemployed. I am actually regretting not having done that.

    But there's another little voice (caution, I suppose) telling me to wait a bit longer, be careful, don't be too hasty.

    Conflicting voices! One on each shoulder!

    I can't do anything tonight though, that's for sure. Maybe when I see the mentor tomorrow she can give me some indication about the probable outcome.

    I appreciate your thoughts, SailorSam, thanks again.

    Val
    :snow_grin"Let it snow, let it snow, let it snow........":snow_grin
  • TrueBlue1965
    TrueBlue1965 Posts: 95 Forumite
    edited 15 November 2015 at 8:10PM
    Hi, ceegee,

    Im thinking a lot is going to depend on if you can bring in more income/work with less than 6 weeks before the Xmas holidays?

    It might be better to become self-employed in the 1st weeks of the new year. A new start with a new business in the New Year! This gives you, JCP and NEA time to pull everything together. Hopefully, in the weeks before Xmas you can get new contracts/work in place with a New Year start date.

    As soon as you are excepted onto the NEA programme. As part of completing a viable business plan. Your able to set-up contracts for your business. Setting up contracts should not effect JSA or NEA before you actually start working. Your not being paid for work completed. Your setting up future work.

    You will know better than anybody in your line of work if the run up to Christmas is a good time of the year to start new contracts and find work in your sector?

    Big day tomorrow. Good luck, Val.
  • Electrum
    Electrum Posts: 218 Forumite
    How much do you get per week please on new enterprise allowance?

    Can you still get that £1000 grant to start up? Or is it a loan?
  • ceegee
    ceegee Posts: 856 Forumite
    Hi, ceegee,

    Big day tomorrow. Good luck, Val.


    Thanks TrueBlue1965. I saw my mentor today and she confirmed what you said, in that I can start to advertise. Actually, she has told me to do it! The business is not seasonal, it is constant, and I'm rapidly running out of money so I have to get cracking ASAP.

    Today was very enlightening. My mentor said that we can get it all done as quickly as I would like, and I have a 2 hour appointment on Friday so that we can finish going through the business plan and cashflow. It seems to be coming on apace now and I shall be glad to be able to tell the JCP that it is all going very well, when I see them the day after tomorrow. I hate the JCP with a passion.....I always feel so dispirited when I go there.:(

    The thing I still don't understand is, am I actually on the programme yet? Does my BP and cashflow have to be approved by my mentor before I'm "recommended" for the grant or am I guaranteed it already?

    I'd like to say that my mentor is really helpful. I've read that some haven't been too good and so I'd like to put in a good word for her!

    Mentor :). JCP :mad:

    Val
    :snow_grin"Let it snow, let it snow, let it snow........":snow_grin
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