Mobile phone contract suspension whilst deployed 26 June 2008 at 8:54PM edited 20 March 2012 at 8:11PM in UK armed forces MoneySaving 24 replies 16.1K views

abcreply

Hi

T-Mobile have definitely got a scheme that allows Armed Forces Personnel to suspend their account, even if they're in contract.

They require proof of being employed by the Armed forces and agreement that you'll extend your contract when you return.

Hope this helps.

melliotcole

ocaflt wrote: »

I called vodafone today asking whether they will 'suspend' my mobile contract whilst deployed on Ops - they will; all they require is a letter from your CO which you can email to them at their customer care website. Tell them the date you leave and they will suspend payments until you return. Once the phone is used again, they will restart your contract!

If you want to keep your phone on and make cheap calls check out webtel.mobi. It's brilliant for armed forces who don't wantother side to track their calls. You need a web enabled phone though.

gt568

melliotcole wrote: »

If you want to keep your phone on and make cheap calls check out webtel.mobi. It's brilliant for armed forces who don't wantother side to track their calls. You need a web enabled phone though.

Hmmm, really? Your grasp of Opsec and what the other side can or can't listen to is amazing. No mobile should be used on Ops.

keldon_2

I am with O2 and am posted to canada and i phoned them up and told them that i will be out of the uk and didnt want to lose my contract (number) but still pay for something i wont be using and the offered to put me on the lowest plan the credited my account the amount i would be away for, so free phone whilst away and got to keep number for when i get back.

Geezer_BJ

gt568 ....
no mobile should be used on ops?

Thats the most ridiculous thing Ive heard for a long time, you obviously don't deploy !!!!

gt568

Geezer_BJ wrote: »

gt568 ....
no mobile should be used on ops?

Thats the most ridiculous thing Ive heard for a long time, you obviously don't deploy !!!!

No, of course I don't :rolleyes:

Feel free to use your personal mobile in the 'Stan then...

brownen

baron_samedi wrote: »

Thanks for the advice! I got deployed 3 days after I started my contract with '3'. I wrote and they refused to suspend my contract, siad they had no means to do it (as if....). Armed with this info on their competitors I willwrite again. Cheers.

I think this might be a bit late for yourself lol but I think 3 are now doing account suspension for armed forces who are deployed overseas. not sure how you do it but my friend has managed it.

CMox78

Three refunded me four months of contract payments whilst deployed in the Falklands and I'm hoping to be refunded when I return from Afghanistan in the New Year.
If caught with a personal mobile phone in theatre you can kiss goodbye to your Op bonus.

rsoles

as ever, i'd ring back straight after to make sure they have done what they say. blumming phone companies!

as for the fella who'd take their phone on op deployment...............

unmissable

Just had a very good experience with T-mobile. Called customer services, they told me I had to join the Armed Forces Scheme, gave me an address and I sent them a letter with photocopy of ID card. I then got a phone call confirming dates I wanted to suspend the contract from. No fees. Only penalty is they add the time away to your contract. (fairly reasonable in my book)
Then they sent me a text confirming all that was agreed, with dates of new contract expiry clearly spelt out. Even wished me a safe trip!!