Virgin late payment charges

a11waysindebt

Is anyone else unhappy with these charges,Sometimes upto 100% of your bill if you only 1 have service with them :mad:

Anyone challenged the charge,If so what was the result,refunds etc.

Need some feedback before I have ago at them

hansi

Why don't you pay by DD, the responsibility is with the bank then, and if you can't do that, just pay in earlier. You can't blame them for charges if you pay late. It's in their T&C's.

utilitybroker

Is their any reason why you cant pay by dd to avoid such charges. Bear in mind that when you signed the contract you agreed to these T&C in the first place.

PS. Are you aware that you are promoting a Mobile Phone Myth.;)

"Total nonsense," said Richard Windsor, an analyst with Nomura in London, who specializes in cellphones and cellphone equipment.

"Pure science fiction," said Marcus Dacombe, Nokia's head of product marketing and sales for Europe."

See: http://www.iht.com/articles/2007/04/01/news/wireless02.php

a11waysindebt

This is about the actual charges,like I said in some instances 100%.

The recent bank charges were in the banks T&C but were they fare.

Bufflowbill

a11waysindebt wrote: »

have ago at them

Have ago at them about what?

You choose not to pay them on time, so why should they not charge you for paying late as outlined in their terms,which you presumably agreed to in the first place.

If you dont like it you could always move to another supplier.;)

a11waysindebt

Bufflowbill wrote: »

Have ago at them about what?

You choose not to pay them on time, so why should they not charge you for paying late as outlined in their terms,which you presumably agreed to in the first place.

If you dont like it you could always move to another supplier.;)

Moving to another supplier isn't the case here.Its the actual amount charged.

pepsicola_2

but how much exactly are the charges? i read on here of someone paying £85 monthly so are you saying they should have a sliding scale for LATE payments depending on how much you pay per month?

normanmark

£5 a month late charges.

The simple answer is pay your bills on time.

pepsicola_2

right so its hardly a lot of money in proportion to a monthly bill of £85, thanks

a11waysindebt

pepsicola wrote: »

but how much exactly are the charges? i read on here of someone paying £85 monthly so are you saying they should have a sliding scale for LATE payments depending on how much you pay per month?

Charges are £10.00,So if you had Internet only for £10.00 thats the 100%.

The person paying £85.00 :eek: I can't help.

Its more an issue with people having no direct debit which is another £5.00 charge, then £10.00 on top for missing the payment.

This "The simple answer is pay your bills on time" doesn't help anyone really;)

normanmark

a11waysindebt wrote: »

This "The simple answer is pay your bills on time" doesn't help anyone really;)

Of course it does. Pay your bills on time = no late payment charges.

Is it that hard to work out?