We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
British Gas over 1 hour on hold
Options
Comments
-
black-saturn wrote:I've been put on hold with them a few times but never that long. Did you get through in the end? What about if you were in a call box or on a mobile? On the back of the bill there is an address for complaints. If I were you I would write to them and ask for a reimbursement on your gas bill otherwise you'll go to another company. I bet they will honour it.
I've written an email of complaint to them at 8.00am. I told them if I didn't hear from them in 24 hours I was switching suppliers.0 -
2 hours 15 mins !!!!!!!!
still on hold
when should i give up?0 -
To be fair you have rang at an extremely busy time. But they still shouldnt have left you on hold that long. Thats really unacceptable.2008 Comping ChallengeWon so far - £3010 Needed - £230Debt free since Oct 20040
-
By this time I'd have steam coming out of my ears. If you stay on hold I pity the poor person who picks up the phone.Baby Year 1: Oh dear...on the move
Lily contracted Strep B Meningitis Dec 2006 :eek: Now seemingly a normal little monster. :beer:
Love to my two angels that I will never forget.0 -
black saturn .....how do you know its a busy time......is it a friday afternoon thing?0
-
If they all go home early on a friday you might be there all weekend. :rolleyes:£2 Coins Savings Club 2012 is £4
.............................NCFC member No: 00005.........
......................................................................TCNC member No: 00008
NPFM 210 -
Would make an interesting complaint letter don't you think? What on earth do you say to someone who has been on hold for hours, and hours and hours and hours (well you get the idea)Baby Year 1: Oh dear...on the move
Lily contracted Strep B Meningitis Dec 2006 :eek: Now seemingly a normal little monster. :beer:
Love to my two angels that I will never forget.0 -
2 hours 30 mins
still on hold0 -
adr0ck wrote:black saturn .....how do you know its a busy time......is it a friday afternoon thing?2008 Comping ChallengeWon so far - £3010 Needed - £230Debt free since Oct 20040
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards