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Comet Help PLEASE

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  • sully323
    sully323 Posts: 6 Forumite
    pinkshoes wrote: »
    I'd still take it up with Comet on the Sale of Goods act, as you'd expect the HDMI input to last more than 2 years, and if you've never used it before, then it was obviously faulty to begin with, so they should repair it for free.


    tried with comet not budging they are prepared to go to court by the looks of things
  • Lip_Stick
    Lip_Stick Posts: 2,415 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If the OP has only just used the HDMI and found out it's not working, can't it be expected that the fault was already there when he bought the television? If it was then I can't see how he'd should have to pay for it. Don't they have to prove that the OP has damaged it in some way?
    There's a storm coming, Mr Johnson. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    Have you tried another item with the same socket ?

    As ve mentioned above im sure ive seen a few similar problems with PS3/Samsung TV's
  • sully323
    sully323 Posts: 6 Forumite
    deanos wrote: »
    Have you tried another item with the same socket ?

    As ve mentioned above im sure ive seen a few similar problems with PS3/Samsung TV's


    Yes mate still the same problem plus before i contacted comet i googled the problem it does seem to be a problem with older samsungs
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    Ahh right sounds like it is knakered then, good luck :beer:
  • Tozer
    Tozer Posts: 3,518 Forumite
    sully323 wrote: »
    tried with comet not budging they are prepared to go to court by the looks of things

    Issue proceedings and they will settle straight away as it would not be worth their while defending it.

    Have done this with Currys and Dixons...twice.
  • THE_LONE_RANGER_4
    THE_LONE_RANGER_4 Posts: 1,675 Forumite
    Tozer wrote: »
    Issue proceedings and they will settle straight away as it would not be worth their while defending it.

    Have done this with Currys and Dixons...twice.
    spott on advice ive done this on numerouse occasion with sucess.:D
  • sully323
    sully323 Posts: 6 Forumite
    can anyone tell me what forms i need and what to do with them.
  • Tozer
    Tozer Posts: 3,518 Forumite
    sully323 wrote: »
    can anyone tell me what forms i need and what to do with them.

    You need a form N1 from the county court or do it on moneyclaimonline. Sometimes worth a go faxing it to their head office and say that it will be issued at court unless they accept liability within 48 hours.
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