Pro Evolution Soccer 5 PS2 Misprice@HMV [CLOSED]

samtheman_2

I ordered 2 one for myself and the other pressie. I have not recieved a cancellation email like some others have. I have emailed hmv as to whether they will honour the offer for the 2 games as the email i recieved when I ordered stated I would recieve the rest of my order later. They have not emailed back. Does anyone have a contact number for hmv?

sam

Tojo_Ralph

samtheman wrote:

I ordered 2 one for myself and the other pressie. I have not recieved a cancellation email like some others have. I have emailed hmv as to whether they will honour the offer for the 2 games as the email i recieved when I ordered stated I would recieve the rest of my order later. They have not emailed back. Does anyone have a contact number for hmv?

sam

Have you checked you order online? ..... That should reveal all.

parley

Received mine today, well happy 9 year old. Thank you

keasden

Another happy bunny here, PS5 dropped thru the letterbox this morning, what a bargain!!

Now I have to try and stop myself from giving it to my son (and getting thrashed by him in every game) and save it for a Christmas pressie like I originally planned. Mind you I suppose I could sneak in a bit of practice when he's out!

Many thanks to the OP.

cougar_3

I've got the PS2 version and now they're shipping the Xbox one. Fantastic. Should get two thanks at least.

parley

I got an email last Monday saying my X-box game is shipped out but I've still not received it. Has anyone received their X-Box game?

aliasojo

Same email here......no show with the game though. Might be beginning to get concerned now.

Tojo_Ralph

parley wrote:

I got an email last Monday saying my X-box game is shipped out but I've still not received it. Has anyone received their X-Box game?

I received the X-Box Version on 1st Nov.

parley

Still no X-Box game, but they have taken the money from my card. I have emailed them 4 times now, they haven't replied to any. Has anyone got a phone number so that I can ring them please!!!!

aliasojo

No phone number but this was what I got in reply to my email......


Thank you for your e-mail, I apologise for the delay in responding.

I am sorry to hear you have not yet received your order, which we shipped on the 31/10/05. We have been informed by the Royal Mail that parcels sent 1st Class mail usually take 2-3 days to arrive but can take up to 14 days.

Please check with your local Royal Mail sorting office as they may have been unable to deliver.

If they do not have your goods, we require a period of 14 days to have passed from the date of despatch before we can investigate the matter for you.

If your goods do not arrive within the 14-day period, please contact us with CONFIRMATION OF YOUR DELIVERY ADDRESS.

PLEASE ATTACH YOUR REPLY TO THIS EMAIL

Please accept our sincere apologies for any delay or inconvenience caused. I hope your order will be with you soon.

Please do not hesitate to contact us if you require any further assistance.

Kind Regards,

Christian Mould

Customer Service

HMV.co.uk