Ebay. GHD Straighteners. Solicitors. Help Please!!!

Jason1972_2

meester wrote: »

Surely you must have known that new GHD straighteners cost £100, not £25?

I can only applaud their actions, as there are far too many people selling fakes on ebay, and it's a nightmare for unsuspecting buyers.

As my partner had never bought or used a pair of hair straighteners before then NO she would and did not know how much they cost.
Not everyone is out to make money by selling fake items.

meester

Jason1972 wrote: »

As my partner had never bought or used a pair of hair straighteners before then NO she would and did not know how much they cost.
Not everyone is out to make money by selling fake items.

Fair enough, so you believed they were genuine, how can GHD's solicitors possibly prove otherwise?

I believe they are supposed to have only limited distribution channels, but ultimately they should be able to demonstrate that you are selling counterfeit goods.

Jason1972_2

Its funny, but reading on another site (poster on here gave me link to) that people were getting the same letter but they were people selling 10+ items.
We did not even sell 1 pair as both times removed by ebay. How can they do anything for something that my partner has not even sold.
Its worrying because of the law and solicitors threats, but laughable at the same time.

lynnemcf

Jason1972 wrote: »

After a few days they were taken off with Ebay stating Trading Violation as the reason. I then looked into it and found that there was a lot of fake ones floating about, after finding from various places what are genuine ones and what are fake i decided to relist them (due to my partner and myself believing them to be genuine). Again they were taken off for the same reason.

I dont see how the letter applies to you, because you have not sold anything, you stated that ebay removed your listing.

ArmitageShanks

Sorry this advice has little basis, but if it was me a really wouldn't worry and ultimately you have 'barely' done anything wrong and certainly not intentionally; either tell them to bring it on or ignore it and then if they carry on, then tell them to bring it on.

On a side note it shows ebay must be pretty pro-active in reporting things.

Jason1972_2

ArmitageShanks wrote: »

Sorry this advice has little basis, but if it was me a really wouldn't worry and ultimately you have 'barely' done anything wrong and certainly not intentionally; either tell them to bring it on or ignore it and then if they carry on, then tell them to bring it on.

On a side note it shows ebay must be pretty pro-active in reporting things.

I do agree that its good for ebay to be checking listings for fake goods.

Jason1972_2

lynnemcf wrote: »

I dont see how the letter applies to you, because you have not sold anything, you stated that ebay removed your listing.

Thats right they removed the listing twice. But they still want £350 for legal costs and £xxx amount for damages.

irrelevant

We had a similar experience a while back (not with GHD, mind) as we bought some items cheap from a foreign distributor, rather than the official uk distributor. They were genuine, right down to factory stamp, they just didn't come through their preferred route. (the distributor we bought from was listed on the manufacturer's website, they just wern't supposed to sell to us!) We got listings pulled on eBay and eBid, twice, before we gave up. They'll pull a listing on amybody's say-so it seems. Although the law was on our side, we didn't have the resources to fight it. Ended up giving them away as birthday/christmas presents ... good thing we got a large family..

Bamber19

lynnemcf wrote: »

I dont see how the letter applies to you, because you have not sold anything, you stated that ebay removed your listing.

Their issue is that people are selling and/or attempting to sell counterfeit items, you need not actually sell the item.

I'd expect they have sent the same letter to everyone who has tried to sell a pair of these straighteners and had their listing removed. Were they listed as new? This can draw attention with some companies who have set up specific distribution channels to protect their brand or for qualitative reasons which is an exception to EC competition laws but the sale of a second had item should be under the radar (and perhaps scope) BUT that is only where your item is genuine, selling a fake (or attempting to) is still selling a fake. Why i mention that they'll have sent these to everyone is that it is unlikely they have even seen the listing, or if they have, that they have been able to determine your GHD's were fake. So all may not be lost, however you'd be in a much better position if you were selling a pair second ahnd, got one of these letters and could say (with proof) that you had bought them from one of the stores they supply, unfortunately I can guarantee that they don't supply John down the boot sale.

custardy

hi there,i would get in touch with the soliciters and tell them how you got them and why you tried to sell them
GHD will be after the big sellers,not someone selling their own property