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where is my virgin.net account number?

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  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have had success with this number; - 0800 0522620, but it is for Virgin Media, if you are with Virgin.net, as I am, you will need to emphasise that you need connecting to Virgin.net, they can & will do it.
    Don`t steal - the Government doesn`t like the competition


  • just tried - closed on sundays but i can smell I'm close!!! :-)
  • JazzWidow
    JazzWidow Posts: 8 Forumite
    Thanks everyone! By using the freephone number 08000522620 i had to then phone 0845 0450709 to get to customer services - 19mins later I requested a MAC code off a very helpful young man who said that it may reach my email within 5 days then I'll have to wait a week or so while Sky sort out the connection by which time I'm being charged by everyone till Aug 13th! Didn't need account number in the end as he said I couldn't have done it via the net anyway. Well, it's all sorted, kind of, at the moment. Might come back with random other questions again one day as you've all been very attentive!
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