Help! Laptop running very slow!

Viking_Karen

Hi,

Can anyone help? My laptop is running so very, very slow and I cant find out why? Can anyone advise on a free diagnostic tool that I can use - please bear in mind I am not very techy, so it needs to be easy to understand and follow!

Thanks in advance,

Karen

Marty_J

I would be inclined to think it is SpyWare. Download AdAware and SpyBot. Run one first and then the other and see what they find. Don't forget to update them before you start the scan.

Are you using an anti-virus? Is it up-to-date?

Browntoa

theres full step by step instructions here with links to all the software you need

http://forums.moneysavingexpert.com/showthread.html?t=133269

Viking_Karen

Hi,

Thanks for replying - I have cccleaner, spybot and AVG 8 installed and all are up to date so don't think its spyware...

Karen

Marty_J

Give AdAware a try. One will often find something that the other misses, and in my experience, it finds more than SpyBot.

thomas01155

Do a online scan http://www.kaspersky.com/virusscanner
http://www.eset.com/onlinescan/
and post a hijack this log http://www.filehippo.com/download_hijackthis/

Cat695

before you do anything else do this IN THIS ORDER

open internet explorer and go to tools-internet options-delete browser history-cookies-tempory internet files!

empty recycle bin

remove any program you never use (yes including those ones you think you may use but never do) BE HARSH AND REMOVE THEM!!!!

DEFRAG the hard drive (right click on hard-properties-tools-defrag hard drive! this can take ages depending on the size of your drive)

restart the PC

if its still slow download a program called super antispyware free edition (yes its completely free) and make sure its fully upto date and run a scan for spyware (i can pretty much promise this will bring up lots of spyware that will slow your machine down)

then come back and let me know how it went

Browntoa

I suspect its AVG 8 as it goes, slows my boot up right down !!

http://review.zdnet.com/internet-security-firewall/avg-antivirus-8/4505-3667_16-32887573.html

And in boot speed, AVG Anti-Virus 8 came in toward the slower end, with a fast 37.95 seconds

remove AVG by clicking Start , Then Control Panel then ADD/Remove programs

then download and install

http://www.free-av.com/

free !!

Cat695

Browntoa wrote: »

I suspect its AVG 8 as it goes, slows my boot up right down !!

remove AVG from ADD/Remove programs

then install

http://www.free-av.com/

free !!

turn off in the options of AVG 8 to scan on boot and you'll find it runs faster (do you really need to scan when you start the PC?? )

thomas01155

Browntoa wrote: »

I suspect its AVG 8 as it goes, slows my boot up right down !!

remove AVG from ADD/Remove programs

then install

http://www.free-av.com/

free !!

i stopped using avg as it was slowing me down installed avast will try avira next. I found avg only helps you after the infection but avast stops me as soon as i click and link and seems to also scan downloads as there downloading which i like.

Browntoa

yes . always been a fan of AVG since win98 days , but even I'm fed up with the boot times , been hoping an update would sort it