Should I push my luck?

topcorner0

Hey all, I hope I've posted this in the right area...

I'm in month 16 of an 18-month flext35 contract with t-mobile. When I renewed my contract all that time ago I was given a big discount, from £25.99 down to £12.50, plus upgrade. I thought that was too good to be true so I phoned up to confirm and by (I think) an admin error, I was given a further discount. My monthly bill is only £7. What a stroke of luck!

This price and package suits me perfectly. I'm totally happy.

I'm about to renew my contract. Two questions: Really I just want a phone upgrade - should I push my luck and ask for a better price per month too or should I be happy with my good fortune at £7 per month?

Also - because I'm paying so little per month, will it affect the range of phones I'll be entitled to upgrade to?

Thanks in advance...

janken

Give it a try, you'r a good customer and paid regularly. But, I would expect that they will contact you shortly to offer you a new phone so possibly wait for a month or so before contacting them.

lucky you sounds like an exelent deal so far

Rev

I'd have thought that as soon as your contract expired the price would revert to £35 a month, as you're not in contract any more and the offer was for the length of the contract only. So expect your first bill after the contract ends to be £35.

If you want the same deal, I assume you'll have to call them when you're due to upgrade and tell them you want to continue that deal, but would also like a new phone.

Cavey

IIRC their discounts are usually labelled as "for life" although they do then say if you change contract you lose the discounts.

£7 for a £35 contract seems a bit too good imho and unlikely to be matched. On that sort of deal I would ring up and ask to renew on exactly the same terms and see if they will do it, I doubt you will get any more off. I'd just be looking to see what phones they can offer.

topcorner0

Thanks very much for your advice guys...