We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
OfCOM & Broadband Minimum Contracts
Options
Crabman
Posts: 9,942 Forumite
According to AOL customer retentions, if the monthly fee for broadband falls below £10 per month, OfCOM rules state that any contract is "unenforceable".
I was uneasy about signing up to a 12 month contract (due to intermittent connection probs) which I presume is why he said we would be able to get out of it, without penalty, by quoting OfCOM regulations.
I've been reading through OfCOM's publications but couldn't find anything, so called them. They had no idea so I wondered whether anyone here has heard of this?
I was uneasy about signing up to a 12 month contract (due to intermittent connection probs) which I presume is why he said we would be able to get out of it, without penalty, by quoting OfCOM regulations.
I've been reading through OfCOM's publications but couldn't find anything, so called them. They had no idea so I wondered whether anyone here has heard of this?
0
Comments
-
Total and utter rot.
There is no such thing in any of the regulations, so AOL have been telling porkies.
-Gollum0 -
AOL lying? There is a shocker.0
-
Ofcom cannot dictate British Law regarding what a contract is.
Use some common sense!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.8K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.8K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.8K Life & Family
- 257.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards