Cancelling an O2 contract

SandLake

Can anyone point me in the direction of a guide on the things to look out for when cancelling a mobile (specifically O2) contract.

I am coming to the end of an 18 month contract, my 18th bill is about 3 weeks away.

Ianh82

call o2 and ask for your pac code if you decide to go elsewhere. i do it at the beginning of the last month. that way you give them 30 days notice. if your just cancelling your contract, give them the 30 days notice they need by calling at the start of the last month.

you will be put through to retentions and they will offer you a new deal, then you can haggle the hell out of them. play one provider off against the other.

SandLake

Is a PAC code free?

dave_dunn

Yes the pac code is free. But they'll probably offer you a very, very tempting deal to stay on.

Or you could wait another month and try haggling for the new iPhone.